Avaya, a leading global business communications company, has announced it is working with Intraconsult Telecom to help organisations in Egypt achieve their digital transformation objectives.
The two companies will focus on driving adoption of Avaya’s innovative solutions to key industry verticals in Egypt, enabling them to provide richer communications experiences to their customers and employees.
Intraconsult Telecom is a dedicated provider of global telecommunications solutions to public and private organisations across Egypt.
Specialising in multi-service platforms for communication solutions, Intraconsult Telecom will deliver Avaya solutions for key industry verticals, including hospitality, government and oil and gas.
Avaya solutions are used today by leading organisations around the world and across the region, including Egypt’s top five banks, the three leading telecom operators and the country’s largest business-process outsourcing (BPO) firm. More than 70% of Egypt’s contact centre infrastructure is built on Avaya technology.
“As a customer-led organisation, this strategic partnership will allow us to continue putting the success of our customers at the heart of everything we do,” said Eric Adam, Owner and CEO, Intraconsult Telecom. By leveraging Avaya’s innovative technology, we can offer our customers a wider choice of solutions that address their business needs, while helping them to enhance efficiency and delivering richer communications experiences.”
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