Analysis

Technologies and innovations impacting travel and hospitality

The pandemic drove this sector into recession but to cope with recovery and business ramp up, technology and innovation must play a role here says Paul Armstrong at Amazon Web Services. Organisations are looking at...

Six macro factors reshaping business this decade

Executives will continue to grapple with challenges during the 2020s, but from the maelstrom new business opportunities will arise says Mark Raskino at Gartner. A decade-long boom, generated substantially from...

Genesys report confirms customer experience is at the heart of success

Organisations must unlock the new paradigm of personalised, empathetic experiences at scale to build customer relationships and growth amid changing consumer preferences and increasing expectations. We take a look at...

Controlling emission levels with digital tools

Stephen Reynolds, Industry Principal Chemicals, AVEVA, explains how a digital twin, which replicates company assets in the cloud, helps to design low carbon processes and plants. In recent decades, digital technology...

CFOs need to relook at network purchases

The advantages of Network as a Service exceed those of asset purchases or leasing and CFOs need to begin their diligence here, writes Jacob Chacko, Regional Director Middle East, Saudi and South Africa at Aruba...

Heat produced in datacentre operations is a source of energy

Every time an engine runs, it generates heat. Anyone who has felt the warmth behind their fridge can confirm this. The same is true on a larger scale in supermarkets, datacentres, factories, wastewater facilities,...

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