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Case Studies

Zoona automates financial forecasting with Decision Inc.

Implementing Adaptive Insights has brought about significant operational improvements at Zoona, enabling the organisation to become more efficient and responsive to market demands. Decision Inc. has recently implemented an automated financial forecasting solution at Zoona to replace its manual-based financial forecasting and planning system. About Zoona Zoona is a fintech start-up committed to helping communities […]


City of Cape Town makes access to clean water a digital priority

As one of the largest metros in South Africa, the City of Cape Town is tasked with providing an annual average of around 880 million litres of clean, safe drinking water daily to residents, businesses and industry, as well as effectively collecting and treating wastewater from the city. This requires world-class management of water catchment areas […]


Large IT distributor Kolok improves efficiencies with Citrix

Kolok, a division of the Bidvest Group and one of South Africa’s largest IT distributors, has deployed Citrix NetScaler SD-WAN to improve its customer service, speed of response and business efficiencies. With an operation as complex as Kolok’s, a reliable and secure network is paramount to keep business running smoothly. The company fulfils thousands of […]


Decision Inc. drives Makro customer engagement thanks to mobile app

Makro has implemented a new mobile app that provides customers with innovative rewards based on analytics conducted by Decision Inc. South African retailer Makro has worked with Decision Inc. on an innovative mobile app solution to improve its understanding of its customers and provide vendors with a new platform to market their products and services […]


Paratus Africa begins implementation of Mapcom’s M4 Solutions Suite

Mapcom Systems, a global leader in visual OSS and BSS software solutions for telecommunications service providers, has announced that Paratus Africa has begun the implementation of Mapcom’s M4 Solutions Suite to accelerate the service fulfilment process and manage the planning, build-out and maintenance of its broadband network. Paratus is the largest privately-owned Pan African telecoms […]


Furnmart set for enhanced profits with Argility Solution

Argility’s 15-year partnership with Furnmart continues with a full implementation of a new Java-based retail management and merchandising system. The new system provides enhanced functionality to enable the group to continue competing successfully into the future. Body In 2003, Argility entered into one of its longest running client relationships when it helped Furnmart implement the […]


Kolok SA transforms delivery capabilities thanks to Trackmatic

Kolok, a division of Bidvest Paper Plus, invested in Trackmatic’s Driver-Led VisibilityTM technology to transform operations and improve their supply chain visibility. Since January 2018, the organisation has seen a 39% increase in on-time departures, a 50% increase in route duration adherence, a 25% reduction in fuel consumption, and 97% in successful customer visits. Kolok […]


Mimecast helps Growthpoint to handle complex communications challenge

Growthpoint approached Mimecast to handle a complex communications challenge but has since adopted extended services to improve cyber resilience. Context  Growthpoint Properties is the largest listed South African REIT by market capitalisation and assets, valued at more than R80.4 billion and R116.7 billion respectively. Growthpoint is the 21st largest company in the FTSE/JSE Top 40 […]


Hollard Namibia embraces real-time data analytics with SilverBridge

Hollard Namibia, the largest privately-owned insurance group in the country, has contracted SilverBridge Holdings to implement a Microsoft-based business intelligence (BI) solution and enable it to extract meaningful insights from its data to help drive business strategy. “Previously, Hollard did not have access to dynamic information despite the wealth of data at its disposal,” said […]


Mimecast helps African Bank to manage its cyber-resilience

Innovative retail banking brand turned to Mimecast targeted threat protection for advanced, easy-to-deploy protection against spear phishing and ransomware attacks. African Bank’s mission is to be a retail bank offering a wide range of products and services that enable consumers across South Africa to borrow, save and insure. Guided by its mission to offer more […]


The MediaShop selects Ruckus Networks for head office connectivity

The MediaShop, a South African media agency, has selected Ruckus Networks, an ARRIS company, to deploy its internal wireless network at the new head office in Bryanston, Johannesburg. “As a communications agency, we understand the importance of uptime and customer satisfaction,” said Lisanne Hofmeyr, IT Manager at The MediaShop. ”For our staff, we wanted to […]


Zaydtex chooses SAP Business One to enable future growth

The curtain textile business is responsible for manufacturing right from the yarn stage through to the ready-made article, complete with packaging and supplying to national chain stores and independent suppliers with curtains and material by the meter. From a positive start in 1997, Zaydtex has captured a large market share over the last 20 years […]


Massdiscounters adopts Trackmatic’s Driver-Led Visibility solution

Massdiscounters, a leading distribution chain, has adopted Trackmatic’s Driver-Led Visibility solution. The solution, paired with Trackmatic’s detailed business analytics, has transformed key performance indicators, with objective, empirically based driver performance KPIs improving by 14% and significant savings on fuel, productivity and time. Massdiscounters heads up the two retail chains Game and DionWired and is a […]


Wi-fi adding to spectator experience at Botswanan stadiums

Ruckus Inc was contracted by Botswana Fibre Networks (BoFiNet) to provide extensive wireless connectivity at two stadia that were used to celebrate the country’s Golden Jubilee Independence Day event. The project would normally take between three to five months to complete, but the teams on hand managed it in just three weeks. It is almost […]


Modernising the Angolan Government agency voter ID programme

The Angolan government agency in the Sub-Saharan Africa region was seeking to upgrade its voter ID system. With forthcoming elections in Q3 2017, it was aiming to increase the number of citizens eligible to vote by issuing voter IDs in a short time frame. The Challenge The Angolan government agency was looking to upgrade its […]


Bakers S.A. Limited turn to Epicor to review relevant ERP systems

Independently owned logistics company Bakers S.A. Limited serves all southern African countries, boasting more than 1,500 employees. But with growth and expansion came challenges. The company is a fully-equipped logistics partner for clients requiring value-added distribution channels within South Africa and neighbouring counties. It has a comprehensive infrastructure catering to line-haul operations and local distributors […]


Putting Ghana on the map: Subah CEO on project being undertaken

Like many African countries, Ghana has grown rapidly in recent years, with new buildings almost appearing overnight. Birendra Sasmal, CEO of Subah, explains how technology has been used to carry out the largest mass household data collection and building mapping exercise in African history. Understanding and documenting the new world is a huge challenge for […]


Decision Inc. migrates Khumani Iron Ore Mine to SharePoint

Complete migration to Microsoft SharePoint has enabled Khumani Iron Ore Mine to significantly streamline processes and improve efficiencies. Khumani Iron Ore Mine has appointed Decision Inc. to assist it with implementing Microsoft SharePoint to replace ageing technology and help the organisation meet its growth demands for the future. Khumani Iron Ore Mine is situated approximately […]


Ekso Bionics aids patient recovery with Vodafone

Many people who suffer from a stroke or spinal cord injury face a long road to recovery lasting months or years, with a goal of restoring functionality and returning to their community. This can be devastating, not only for the person injured but also for their family and friends. Swifter recovery, along with quantified feedback […]


Case Study: Prompt medical treatment could mean difference between life and death

A system from Dimension Data has helped the West Cape Government provide an ambulance service that delivers a more efficient emergency response.  The ambulance service of the Western Cape Department of Health is one of the largest ambulance services in South Africa. It serves a population of over six million and covers an area of […]