Intelligent CIO Logo

Features

Using technology to move beyond price and merchandise

Gareth Hawkey, Group CEO at redPanda Software, says that retailers need to create a compelling reason for customers to enter their stores and should look at technology to differentiate themselves from the competition. “For the past two decades, retailers have tended to focus on saving costs and creating efficiencies,” said Hawkey. “This has led to […]


ServiceNow expert on benefits of IT Service Management Systems

Having an effective IT Service Management System (ITSM) enables organisations to deliver and control the services they offer to customers. Intelligent CIO spoke to Mark Ackerman, Regional Director, MESAT and EE, ServiceNow, to discuss to discuss the policies that should be implemented.  1) What ITSM practices do you think organisations should adopt? Based on our real-world […]


Digital Transformation key to next generation healthcare in Africa

The benefits of the digital revolution to the healthcare sector in Africa are enormous, yet many angles must be considered if it is to prove successful. There are many people around the world who fall through the cracks in the healthcare field. They either lack the resources to see a doctor, or there is simply […]


Oracle helps Kenya Revenue Authority to speed up tax form process

Kenya Revenue Authority (KRA) turned to Oracle to implement a solution to speed up the process of filling in tax forms. KRA is an agency of the Government of the Republic of Kenya (GoK) responsible for the assessment, collection and accounting of all revenues that are due to GoK, in accordance with the laws of […]


Vox creates innovative and disruptive one-click Virtual Data Centre

As part of its goal to consistently disrupt and innovate the telecommunications and data industry, Vox took the strategic decision to develop and roll out a Virtual Data Centre. An environment from which it can assist clients to better roll out and scale into, the cloud. The service forms a quintessential component of the business’s […]


Telecoms giant Nokia continues to invest in Algerian market

Since its independence, Algeria has made major strides in Information Technology, with telecommunications operators investing significantly in modernising their networks to allow for the adoption of new technologies. We spoke to Pierre Chaume, Market Unit Head for Nokia Africa, to ask him his thoughts about how technology is on the rise in the North African […]


Young coders lead the way in Tunisia thanks to academy programme

While on an exchange programme in the USA, a Tunisian software engineer became inspired to build something that would make a real difference in her home country. Faten Ghriss subsequently set up the Young Tunisian Coders Academy and her passion prompted recognition by the Obama Foundation Leaders: Africa programme. Intelligent CIO spoke to her about […]


Give your business the technical edge to beat cybersecurity skills gap

Ned Baltagi, Managing Director, Middle East and Africa at SANS, says training can be the most efficient and thorough way to rapidly ramp up technical skills. Business today is dominated by the Digital Transformation; therefore, the more technically sound IT staff are, the more value they can bring to their organisation. This is true of […]


Get to Know: Gareth Hawkey, Group CEO at redPanda Software

What would you describe as your most memorable achievement? It is quite difficult for me to pinpoint my most memorable achievement as there are two key achievements that have led me to where I am today. The first is having the opportunity to travel. It might not sound like an achievement in itself, but long […]


Making a difference in Africa through Enterprise Architecture

The business world often looks at Enterprise Architecture (EA) with a sceptical eye, but in an ‘eye-opening’ result, it was EA that laid the foundation for the successful implementation of the Integrated Electronic Case Management System (IECMS). The success of using Enterprise Architecture (EA) in large change and innovation projects, are quite often debated. The […]


Bridging the divide in Burkina Faso: How tech is changing lives

Technology is playing an important role in improving the lives of some of the poorest members of the population in Burkina Faso. Intelligent CIO explores some of these technologies – from improved digital infrastructure to Blockchain and innovative new farming tools – which are helping to bridge the digital divide in the west African country. World […]


Technology hub is proving to be a hit in Sierra Leone

A technology hub aimed to support new ways to tackle the challenges facing society is proving a hit in Sierra Leone. Sensi Tech Hub (Sensi) grew out of Sensi’s SMS programme, a toll-free interactive SMS programme successfully run in response to the Ebola outbreak in Sierra Leone in 2014. It was after the Ebola crisis […]


Integrated security ensures peace of mind, says NewTelco expert

Security threats can come from anywhere, be it cybercriminals looking to attack your business’ data, intruders targeting physical hardware or even internal employees haplessly giving away company secrets or letting unauthorised people into your environment. While security technologies are evolving rapidly, traditional intruder detection systems, alarm panels and access control technologies can no longer operate […]


COMMENT: Business continuity and disaster-recovery-as-a-service

Kevin Krige, Head of Datacentre and Cloud Service, BT in Africa, says the list of potential threats to businesses continues to grow. Today’s integrated digital networked economy – and as business operations increasingly depend heavily on IT and digital infrastructure – even a few hours of service disruption can have a devastating impact for most […]


BeyondTrust expert on how to have an effective incident response

Morey Haber, Chief Technology Officer at BeyondTrust, looks at what companies can have in place so they are fully prepared for any disasters. As a security professional, I have seen a wide variety of best practices for incident response. The methodologies vary greatly based on the sensitivity of the data and requirements to notify law […]


ZaiLab expert: ‘Measuring and analysing data is essential’

In light of the latest incidents of data sharing breaches, ZaiLab data analyst Sanneke Brok believes measuring and analysing data is essential for the success of any enterprise. Since the Cambridge Analytica story made headlines, many businesses have been questioning what constitutes an appropriate use of data within their business landscape. Certainly data should be […]


Zaydtex chooses SAP Business One to enable future growth

The curtain textile business is responsible for manufacturing right from the yarn stage through to the ready-made article, complete with packaging and supplying to national chain stores and independent suppliers with curtains and material by the meter. From a positive start in 1997, Zaydtex has captured a large market share over the last 20 years […]


Oracle spokesman on why Egypt is one of the company’s top markets

The journey to cloud isn’t a one-way path – each company’s journey is unique. Abdul Rahman Al Thehaiban, Senior Vice President (Technology), Middle East and Africa, Oracle, explains why Egypt is one of the company’s top markets. “At Oracle, we have built a completely integrated cloud platform that spans all layers of the cloud and […]


Opinion: The Industrial Internet of Things is reinventing manufacturing

Machine-to-machine integration and the Industrial Internet of Things (IoT) are reinventing manufacturing as we know it, giving birth to the Smart Factory. Monzer Tohme, Regional Vice-President, Middle East & Africa, Epicor Software, says manufacturers can gain plenty from being more in tune with machines. While manufacturers have been collecting information from across the manufacturing floor […]


Putting Ghana on the map: Subah CEO on project being undertaken

Like many African countries, Ghana has grown rapidly in recent years, with new buildings almost appearing overnight. Birendra Sasmal, CEO of Subah, explains how technology has been used to carry out the largest mass household data collection and building mapping exercise in African history. Understanding and documenting the new world is a huge challenge for […]