ISG to provide telecoms spend recovery services to UK government

ISG to provide telecoms spend recovery services to UK government

Information Services Group (ISG), a leading global technology research and advisory firm, will be able to provide telecommunications spend recovery services to the UK government under a new agreement with the Crown Commercial Service (CCS), an executive agency of the UK Cabinet Office.

Following a competitive selection process, CCS awarded ISG a place on its new Spend Analysis and Recovery Services (SARS) II framework (RM3820), Lot 4 (Contract Compliance – Telecoms/Mobiles). Departments across Central Government and the wider public sector are now able to leverage specialist ISG resources to identify, report and recover any overpayments or duplicate payments for telecommunications services, including:

  • Public Switch Telephone Network (PSTN) lines
  • Call plans
  • Multi-Protocol Label Switching (MPLS) / Ethernet
  • Leased line services
  • Maintenance charges
  • Mobile voice and data charges

The Framework Agreement is in effect for four years: two years initially with the option to extend for a further two years.

Phil Millward, ISG partner specialising in the UK public sector, said: “We are immensely proud and excited to have been awarded a place on the SARS II framework. Our selection on this highly competitive framework is a testament to the expertise ISG has in assessing and optimising telecom pricing and terms in the marketplace and our ability to analyse and recover payment anomalies on behalf of our clients.

“ISG has a strong track record of working with organisations across the UK public sector. We continually strive to provide our public-sector clients with market-leading advice, support and research to guide them on their digital transformation journeys, with the aim of improving operating efficiency and lowering costs for taxpayers.”

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