Vision Direct announces customer data ‘compromised’
Vision Direct has announced customer data was compromised in a breach

Vision Direct announces customer data ‘compromised’

Vision Direct, one of Europe’s largest online contact lenses suppliers, has reported a data breach.

In a statement on its website, the company said that between 12.11am GMT on November 3 and 12.52pm GMT on November 8, the personal and financial details of some of its customers ordering or updating their information on visionDirect.co.uk was compromised.

The data was compromised when entering data on the website and not from the Vision Direct database, the company said, with the breach having been resolved and our website is working normally.

The statement said: “The stolen data included personal and financial details of customers logging in and making changes on the VisionDirect.co.uk website.

“Vision Direct has taken the necessary steps to prevent any further data theft, the website is working normally, and we are working with the authorities to investigate how this theft occurred.”

If you have any questions in regards to this matter, please call our customer services team on 020 7768 5000 from the UK and 1 800 870 0741 from the US.

 

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