Swisscom selects AudioCodes border controller for Direct Routing

AudioCodes, a leading vendor of advanced voice networking and media processing solutions for the digital workplace, has announced that Swisscom, one of the largest telecoms service providers in Switzerland, has selected AudioCodes virtualised session border controllers (SBC) to deliver Direct Routing services for customers of its hosted Microsoft Teams offering. Swisscom is a long-standing, platinum-certified AudioCodes partner, deploying a wide range of AudioCodes One Voice portfolio of products and solutions for its Microsoft-based UCC solutions, which include both Skype for Business and Microsoft Teams.

The AudioCodes Mediant VE SBC is a highly scalable solution supporting broad SIP interoperability, powerful media handling capabilities (including transcoding) and robust security. AudioCodes Mediant SBCs support Direct Routing for Microsoft Teams, enabling simple connectivity between Teams customers and Swisscom’s SIP trunk services. Advanced media optimisation mechanisms help improve voice quality and reduce bandwidth consumption. In addition, support for multi-tenancy allows the same SBC to serve multiple customers, simplifying operations and reducing costs.

“Our close collaboration with AudioCodes has been an important factor in the success of our Microsoft-based UCC offerings for business customers,” said Simon Smith, Senior Product Manager at Swisscom. “AudioCodes SBCs’ support for Direct Routing means that our customers can now adopt Microsoft Teams not just as a tool for collaboration and messaging, but also as a full business communications solution.”

“We are delighted that our Direct Routing SBCs have been selected by Swisscom for its hosted Microsoft Teams offering,” commented Nimrode Borovsky, VP of Global Marketing at AudioCodes. “Thanks to its scalability, flexibility and interoperability with Microsoft, our One Voice products and solutions enable service providers such as Swisscom to deploy hosted Microsoft Intelligent Communications services for business customers rapidly and cost-effectively.”