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TWINSET curates a sophisticated customer experience with Oracle Retail

TWINSET curates a unique assortment of women’s ready-to-wear fashion, shoes and accessories sold online and across renowned Italian, European and Russian cities. As the company continued to grow, it realised the importance of maintaining harmony between delivering high-quality clothing and excellent customer service was essential. With Oracle Retail’s modern point of service (POS) technology, TWINSET […]

Prada adopts Oracle cloud solutions to support operational efficiency

The Prada Group has announced a collaboration with Oracle to adopt a suite of Oracle advanced technological solutions that will support efficiency throughout all of Prada Group’s core retail processes. Oracle will also help the company analyse historical data and current market demands across its global retail network of 634 stores, better-informing business decisions and […]

World of Books targets mileage, time and cost savings with software

World of Books, reportedly the UK’s largest used book retailer, is using Paragon’s routing software to support its rapidly expanding business while minimising the operational impact it has on the environment. As a result of adopting the solution at the end of last year, the company has already experienced dramatic efficiency improvements, saving more than […]

CyberArk expert discusses how best to secure the retail sector

Whether it’s major high street closures or damaging data breaches, retailers have to enhance their IT infrastructure now more than ever to keep up with changing customer demand, without compromising on security. David Higgins, EMEA Technical Director, CyberArk, discusses the rise of ‘shops as data mines’ and how IT teams must adapt to protect customer […]

Hermes launches unique technology designed to ‘make parcels personal’

Hermes UK, a leading consumer delivery company, is introducing innovative technology aimed at bringing people together by enabling the sender of a parcel to connect with its recipient through a personal video message. Hermes Play, which was created within Hermes’ Innovation Lab, allows the sender to pre-record a personal message which is then uploaded via […]

Welcoming the next-generation of customer experience

The digital consumer of the modern age expects to have everything; always and refuses to settle for anything less. Adrian Whitehouse, Alliances Director EMEA and APAC at Elastic Path, and Tjeerd Brenninkmeijer EVP of EMEA at Bloomreach, talk to us about elevating the customer experience to retain customer interest and interaction.  Customer experience is the […]

Getronics wins major global contract with Intersnack

Global ICT services provider, Getronics, has won a major seven-year contract with Germany-headquartered savoury snack leader, Intersnack, the holding company behind more than 20 well-known brands, including Hula Hoops, funny-frisch, Chio, McCoys, POM-BÄR, KP nuts, Estrella, Vico, and ültje. Getronics will deliver and manage end-to-end global IT infrastructure, including Service Integration and Management (SIAM), end-user […]

Wirecard equips Segmüller with mobile payment solution

Wirecard, a global innovation leader for digital financial technology, has announced its collaboration with Segmüller, one of Germany’s largest furniture retailers. Thanks to Wirecard, Segmüller offers its customers the opportunity to conveniently pay invoices with their mobile devices or credit cards when they receive their delivery. Wirecard not only provides the digital payment technology, but […]

Retailer uses Paragon software solution to enhance customer experience

Barker and Stonehouse, one of the UK’s largest independent furniture retailers, has invested in a logistics solution from Paragon to provide customers with a superior delivery service with more choice. Combining Paragon’s routing and scheduling software and fleXipod ePOD system, the solution will enable the retailer to efficiently fulfil increasing order volumes nationwide without compromising […]

METRO leverages Zilliant IQ platform in Turkey to support growth plans

Zilliant, a multi-tenant SaaS company which helps B2B enterprises turn data into actionable intelligence to accelerate profitable growth, has announced that METRO, a leading international specialist in food wholesale and retail, will implement and utilise the Zilliant Price IQ platform in Turkey. “We believe that Zilliant is the right partner to support our ambitious growth […]

SAS AI optimises Carrefour’s supply chain and food chain management

Retail giant, Carrefour, has chosen SAS Viya to optimise its supply chain as part of the company’s global transformation plan to better meet customer expectations through advanced technologies. Carrefour aims to create a unique online and in-store shopping universe where the most suitable merchandise for recognised loyalty customers is guaranteed any time, any place. The […]

Virgin Wines improves customer service with Natterbox telephony platform

Natterbox, a leading provider of global voice cloud services, has announced that it is working with Virgin Wines, an online wine retailer and part of the Virgin family, to expand its personalised customer service offering and create a seamless journey for its clients. The online retailer, offering boutique and exclusive wines that its customers cannot […]

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