Kodak Alaris has appointed Rick Costanzo president and general manager of the company’s Information Management (IM) division. Costanzo joined the company earlier this year to lead the global business, which delivers hardware, software and services in 27 countries and helps customers automate business processes and accelerate digital transformation so they can realise their full potential.
Costanzo joined Kodak Alaris following a successful tenure at SAP, where he served as executive vice president for the Telecommunications Industry and Enterprise Mobility Solutions. In this role, he led SAP to a global leadership position in telecommunications and transformed its enterprise mobility business into high-growth cloud platform services. Prior to SAP, Costanzo was executive vice president of Global Sales and Regional Marketing for BlackBerry where he was responsible for overseeing go-to-market strategy and financial performance of the global organisation. Costanzo was BlackBerry’s first employee in Europe, where he established and ran commercial operations for 5 years before undertaking similar responsibilities in Latin America, achieving triple-digit revenue and margin growth in both markets prior to taking on worldwide responsibilities.
“As we continue to identify new opportunities to expand our business, Rick’s experience as a global leader and catalyst for change is instrumental,” said Jeff Goodman, CEO of Kodak Alaris. “Rick is adept at driving organisations into new and uncharted territories and delivering high-growth returns. He has already made a significant impact on our business and I’m confident he will continue to challenge the status quo and deliver outstanding business results as he leads our Information Management business into the future.”
Costanzo spent his first few months with Kodak Alaris meeting with customers, partners and staff around the world, listening to their insights about the business and sharing his point of view in return. “We are building a more customer centric organisation,” said Costanzo. “Our channel partners are on the front line. Their efforts directly impact our ability to deliver value to end-customers. So we are rapidly rolling out new training and marketing programmes to help them function more effectively as an extended arm of Kodak Alaris and win in the marketplace. Time waits for nobody, so setting the right pace from day one has been essential.” Kodak Alaris is off to a fast start in 2016, including a number of significant new customers in banking, insurance, government, healthcare, and business process outsourcing.
“As we continue to innovate, hardware remains important,” said Costanzo. “We have proven ourselves for decades and the industry trusts us. We continue to invest heavily in software and services too. Our full portfolio – from document scanners to enterprise software, services and solutions – enables businesses to unlock the value of information to better meet the changing needs of customers, today and in the future.”
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