Noor Capital Markets (Noor CM) Kuwait is a service provider of Amwal International Investment Company KSCC, one of the most respected investment and financial companies in the region.
Amwal specialises in private equity, financial services and development projects in the MENA region, and is headquartered in Kuwait City. Amwal is a public listed company on the Kuwait Stock Exchange and is licensed by the Central Bank of Kuwait.
To expedite client services, the firm sought out document management technology to automate its new account opening process. With paper applications, onboarding new clients meant the firm had to prepare stacks of paper forms and individually mail them between staff and departments – a process that took three to seven days and often delayed important client transactions.
After a demonstration of Laserfiche software, Noor CM decided that Laserfiche’s configurable workflow tools could easily address their operational needs.
NoorCM Satisfaction Meter with Laserfiche
NoorCM requirements were pretty much clear. During initial presentations and demonstrations they were convinced that Laserfiche would definitely meet their requirements when it came to scanning, indexing, archiving, searching and workflow automation.
The only challenge was to provide integration with their CRM system. However, Gulf Business Solutions (GBS) was successful in mapping their requirements which could help them to integrate Laserfiche easily without going into any further complicated developments.
GBS Approach
In GBS’s initial meeting with NoorCM management, GBS identified their core problem areas. GBS worked very closely with NoorCM to understand their business processes and challenges. After investing quality time GBS prepared a live presentation of Laserfiche software highlighting their problem areas and their core business challenges. NoorCM were happy to see things happening with Laserfiche.
Core strengths
GBS has been implementing and supporting Laserfiche for more than five years in Kuwait. It has a reliable team with Laserfiche Certified Professionals which makes its pre-sales engagements and implementations 100% successful.
GBS is confident and well-prepared to take enterprise-level projects that can add more value to our customers and our expertise.
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