Marwa Marble selects Epicor ERP to modernise operations
Marwa Marble, based in Sharjah, UAE,  has implemented Epicor ERP

Marwa Marble selects Epicor ERP to modernise operations

Epicor ERP was selected by Marwa Marble for its proven track record in the stone industry, its ‘best fit’ for unique business needs and strong local support.

Epicor Software Corporation, a global provider of industry-specific enterprise software to promote business growth, has announced that Marwa Marble, one of the UAE’s most respected marble and granite suppliers, has chosen the global enterprise resource planning (ERP) solution, Epicor ERP.

The company selected Epicor ERP to enable business transformation and support the organisations’ ambitious growth plans.

By completely automating inventory management for a stock of stone totaling more than 90,000 square metres, Epicor ERP will enable the Marwa Marble team to significantly reduce hours spent on physically inspecting and counting inventory,and avoid human error.

Tighter inventory control also means that the organisation will be able to better manage suppliers’ costs and quality, reduce material wastage, and increase frequency and accuracy of stock-takes. This is expected to have a direct positive impact on the company’s bottom line.

Fadi Khoury, Chief Operating Officer at Marwa Marble, said: “In our industry, business growth and for that matter, our very viability, hinges on our ability to manage inventory. This is only magnified given our unique business model where, unlike our competitors – that purchase stone based on project needs – we choose to keep vast quantities of marble and granite in stock.

“As such, it was essential that the solution we selected, had a robust supply chain management (SCM) module. Epicor ERP is widely recognised as the leading ERP platform in our industry, primarily because of its industry-specific functionality and ease of integration and use.

“Moreover, rather than requiring us to change our business processes to adapt to the solution, Epicor ERP can be easily customised to fit our unique business needs. It is also worth noting that to date, we have received exceptional technical and sales support from Epicor and their local partner, Index Infotech. This is going a long way in ensuring a smooth change management journey, something that is critical to the success of any ERP implementation.”

Working with Index Infotech, Fadi and his team have implemented Epicor ERP – specifically modules for SCM and financial management – at the company’s headquarters in Sharjah, UAE.

Khoury added: “Like several other sectors in the region, the stone industry is advancing at a rapid pace, driven in large part by evolving customer buying cycles and Digital Transformation. So in parallel to sourcing the finest quality stone and employing and retaining strong talent, it is imperative that our back-end systems meet the latest industry-standards.

“I firmly believe that by allowing us to automate our business process and increase collaboration, efficiency and transparency, Epicor ERP will give us the platform we need to better serve our customers and execute on our ambitious expansion plans.”

Hesham El Komy, regional vice president, MEAI at Epicor Software, said: “A recent study we conducted found that 40% of industry professionals agree that Digital Transformation will offer them strong opportunities for future growth. Modern ERP is fast becoming one of the foundations for Digital Transformation in manufacturing by functioning as the fabric that connects people, processes and data in an intelligent and strategic manner.

“By investing in Epicor ERP, Marwa Marble is now in a strong position to navigate the ever-changing economic and international business environment, improve productivity and customer experience, and drive business growth.” 

Marwa Marble selected Epicor ERP because of its functionality and user friendliness, with the solution designed to meet the specific needs of the stone industry.

Most importantly the company wanted a software solution to keep advancing the dynamic business process.

“We believe a system like Epicor ERP will help Marwa Marble manage the business operations more efficiently which will eventually reflect throughout the business as a whole and complement their growth in the market. Epicor ERP is the right fit for Marwa Marble,” said Husain Shakir, Director Business Solutions Group, at Index InfoTech.

“We are confident that by implementing Epicor ERP, Marwa Marble will realise the overall business operational improvements and experience enhanced visibility across all of their operations.

“What Index InfoTech brings to the table is the industry expertise and years of experience in consulting supremacy in implementing business transformation solutions. Index InfoTech has successfully implemented Epicor ERP for some of the biggest players in manufacturing, distribution, oil and gas, construction and the services industry in the Middle East, Africa and Southeast Asia.

“This was particularly true on this project. Since the stone industry has a challenging work environment, it becomes tedious to manage all the tasks manually. Index InfoTech understood Marwa Marble’s business requirements and configured a system keeping in view of all the major and minor specifications of the industry.

“Marwa Marble has now moved to a state-of-the-art facility in Sajaa Industrial Area, Sharjah, with modern, hi-tech machines installed to deliver best in class products. With innovation and automation at the forefront Fadi Khoury has strategically planned Marwa Marble’s Digital Transformation journey and we look forward to continuing to be a trusted business partner to Fadi and his team.”

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