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SAP: Using the Gig Economy to deliver superior experiences

SAP: Using the Gig Economy to deliver superior experiences

SAP says the trend towards a Gig Economy to deliver cost effective experiences has begun, but asks ‘how do you do this without affecting your brand?’ Customers are conditioned to expect a fast and personalised experience when they interact with your business. Find out how customer experience is coming together with freelancers to exceed customers’ expectations, while ensuring your brand values are still upheld.