Case Studies

Al Handal International Group streamlines property sales using Centra CRM

With the implementation of Centra CRM, the Al Handal International Group is confident of efficiently dealing with property sales across their real estate assets and of enhancing its customers’ experience across their projects. Established in the 1940s in Baghdad, Iraq, the Al Handal International Group (HIG) was founded by Haji Noori Ayyed Al Handal, who […]

CIB deploys SAS Enterprise Risk and Anti Money Laundering Platforms

Commercial International Bank – Egypt (CIB), the largest private sector bank in Egypt, has collaborated with SAS, a leader in analytics, to deploy the latest technologies in Enterprise Risk Management (ERM) and Anti Money Laundering (AML). CIB’s strategic partnership with SAS emphasises the bank’s commitment to streamline its risk management processes and adhere to local […]

Delivering an efficient and interactive IT service experience

Dubai Silicon Oasis Authority, tasked with the vital role of facilitating cutting-edge technology-based industries, has implemented a powerful ITSM platform from ServiceNow. The platform has not only boosted functionality and efficiency it has also provided higher levels of automation and mobility. Replacing an inefficient legacy system, the platform has reduced time for issue resolution, increased […]

Fujitsu implements SAP HANA for Dubai Refreshment PJSC

Fujitsu migrated 10 SAP applications from a legacy database into a new SAP HANA environment delivering real-time access to core business functions for 350 users across five locations. Optimised for in-memory technology, Fujitsu Integrated System PRIMEFLEX for SAP HANA ensures analysis of vast amounts of data in real-time safely and securely. Fujitsu has successfully implemented […]

Mimecast protects Al Abbar Group from malicious emails and targeted threats

With the Al Abbar Group struggling to cope with malicious emails and targeted threats, it turned to Mimecast and implemented its advanced email security services. “Our business communicates almost 100% through email,” says IT Director Manoj Gopalakrishnan. “We have to store email records for a long period to protect our business from claims and litigation. […]

AI-based analytics solution delivers ‘world class’ judicial data platform

Abu Dhabi Judicial Department (ADJD) has applied AI-based analytics solutions from SAS to create a judicial data platform that easily identifies customers and cases, and processes requests for insights and information in a timely manner. Abu Dhabi Judicial Department (ADJD) has applied AI-based analytics solutions from SAS to make the most of its data and […]

Marwa Marble selects Epicor ERP to modernise operations

Epicor ERP was selected by Marwa Marble for its proven track record in the stone industry, its ‘best fit’ for unique business needs and strong local support. Epicor Software Corporation, a global provider of industry-specific enterprise software to promote business growth, has announced that Marwa Marble, one of the UAE’s most respected marble and granite […]

Digitalising the automotive sector in KSA

A large-scale automotive digitalisation project in the Middle East has been implemented by a Britehouse team from South Africa. Britehouse, a specialist in advanced supply chain and manufacturing industry solutions, has demonstrated that South Africa has the expertise to roll out successful, large-scale automotive digitisation projects in the Middle East. The Britehouse SAP team were […]

Fortinet secures critical data and networks for Abu Dhabi City Municipality

The Abu Dhabi City Municipality has protected its critical data and networks and reported a 72% reduction in operating costs after implementing Fortinet’s cybersecurity solutions.   Fortinet, a global leader in broad, integrated and automated cybersecurity solutions, has announced that the Abu Dhabi City Municipality (ADM) has deployed Fortinet’s solutions as a foundation to secure […]

Mimecast provides an ‘invisible cloak of security’ for UAE law company

With an increase in sophisticated cyberattacks against its network a leading UAE law firm realised it was time to take action. As a result, Fichte & Co. implemented Mimecast Secure Email Gateway with Targeted Threat Protection, which the company’s CIO Matthew James Peet describes as: ‘like an invisibility cloak, it is so effective.’   When […]