Case Studies

Finesse supports GEMS Education’s CRM requirements

When education support services supplier GEMS Education needed to effectively manage its varied IT systems it turned to Finesse.  GEMS Education, one of the world’s oldest and largest K-12 private education providers, has been managing its marketing, admission and leavers’ process on Salesforce since 2017. Currently Finesse is engaged with GEMS Education in supporting lead […]

Food retail chain in Kuwait utilises HRMS solution from Pinnacle

International Mill, a food retail chain based in Kuwait, has implemented Pinnacle HRMS’ comprehensive human resources management system (HRMS) solution. The company was looking for a solution that could help them maximise the performance of their staff working in the head office, warehouse, roastery and across all their 20 plus retail stores. They required a […]

Kuwait Clearing Company selects TCS BaNCS for Central Counter Party Services

TCS’s solution will increase liquidity, reduce risk, support new asset classes and deliver innovation to the Kuwaiti Financial Market. Tata Consultancy Services, a leading IT services, consulting and business solutions organisation, has announced that TCS BaNCS for Market Infrastructure has been selected by the Kuwait Clearing Company (KCC) for Central Counter Party (CCP) Services. The […]

Dolphin Group selects Epicor ERP to support business growth

Manufacturer selects Epicor ERP based on industry experience, rich reporting capabilities, strong local sales and professional services support. Epicor Software Corporation, a global provider of industry-specific enterprise software to promote business growth, has announced that Dolphin Group, a leading manufacturer of high performance industrial and automotive thermal products in the UAE, has implemented its global […]

Solution supports bank’s Digital Transformation

Cisco’s cybersecurity framework has improved Invest Bank’s IT agility, reducing average response time from 10 days to two to three hours. Cisco and Invest Bank PSC, a leading commercial bank in Sharjah, UAE, has announced the successful deployment of Cisco’s comprehensive cybersecurity solutions, including Cisco Advanced Malware Protection (AMP), to support the bank’s Digital Transformation […]

Oman Arab Bank selects Trend Micro to protect its IT environment

Trend Micro, a global leader in cybersecurity solutions, has announced that Oman Arab Bank, has selected Trend Micro to secure its digital universe. Established in 1984, Oman Arab Bank SAOC is one of the largest banks in the Sultanate of Oman. Currently Oman Arab Bank (OAB) operates more than 65 branches and representative offices, and […]

KSA ministry leverages Attivo’s Deception Technology platform

Traditional cyberdefences still have their part to play in the battle against cybercriminals but as their techniques become ever more sophisticated an increasing number of organisations are putting their trust into Deception Technology. The Ministry of Energy, Industry and Mineral Resources in Saudi Arabia is leveraging Attivo’s ThreatDefend Deception and Response Platform to ensure early […]

Laserfiche ECM solution supports Noor Capital Markets Kuwait

Noor Capital Markets (Noor CM) Kuwait is a service provider of Amwal International Investment Company KSCC, one of the most respected investment and financial companies in the region. Amwal specialises in private equity, financial services and development projects in the MENA region, and is headquartered in Kuwait City. Amwal is a public listed company on […]

KUWAITNET increases customer retention with Avaya

Innovative IT solution provider boosts customer loyalty and delivers superior experiences by collaborating with Viacomms to deploy Avaya customer engagement solutions. KUWAITNET, a pioneer of online IT applications in Kuwait, has boosted customer retention and increased staff efficiency by collaborating with Viacomms Telecom KSCC to deploy communications solutions from Avaya. During the past 20 years, […]

Jordan’s Arab Medical Center selects Infor to transform the patient experience

Infor’s Financials and Supply Management Software supports real-time visibility, optimising costs and improving patient care. Infor, a leading provider of industry-specific cloud applications, has announced that Arab Medical Center (AMC), a leading referral hospital for patients in the Middle East and internationally, has selected Infor CloudSuite Financials & Supply Management and Infor Enterprise Asset Management […]