Four tech hacks to faster customer onboarding

By Rami Bachir, Sales Manager, Middle East at Kodak Alaris, Information Management Division Customer onboarding or client onboarding (CoB), as we call the process of ‘entering’ new customers into the organisation, is an important moment of truth. It’s when you really make the difference and deliver upon the promises for why people became a customer […]

How data can drive efficiency and improvement in the healthcare vertical

David Whitton, General Manager of Kodak Alaris for the Middle East, argues that the revolution in data collection can be the impetus behind identifying health trends, discovering if treatments are effective, and making decisions based on fact: Healthcare providers in the Middle East that leverage data driven from clinical and business analytics are discovering new […]

Equinix drives digital transformation in healthcare vertical

Global interconnection and data centre company Equinix is working with managed service provider BIOS ME to serve the Avivo Group, one of BIOS’s key customers. This will enable digital transformation of enterprises in the healthcare vertical.  With the help of Equinix with an average uptime of 99.9999% globally, the BIOS and CloudHPT teams were able […]

IBM and Salesforce announce landmark global strategic partnership

IBM and Salesforce have announced a global strategic partnership to deliver joint solutions designed to leverage artificial intelligence and enable companies to make smarter decisions, faster than ever before. With the partnership, IBM Watson, the leading AI platform for business, and Salesforce Einstein, AI that powers the world’s #1 CRM, will seamlessly connect to enable […]

Saudi German Hospital Implements Automated Medication Management

Omnicell, Inc. have announced that Saudi German Hospital-Dubai has implemented its medication management solutions to improve workflow efficiency, give clinicians more time to spend with patients, and help provide better healthcare services. Saudi German Hospital-Dubai is part of the largest private hospital group in the Middle East. With 165 beds, the facility offers a wide […]

Ain Al Khaleej Hospital Achieves HIMSS EMRAM Stage 6 Certification

Ain Al Khaleej Hospital (AAKH), a CSC client using the Enterprise Management Electronic Medical Record (EMR) system, has achieved Stage 6 HIMSS Electronic Medical Record Adoption Model (EMRAM) certification. Developed by HIMSS Analytics, EMRAM is an eight-stage maturity model that allows hospitals to track their progress towards a paperless environment and complete EMRs. Using CSC’s […]

Mobile working in healthcare linked to improved productivity

The use of mobile technology in and out of the workplace is making a positive impact on the productivity and job satisfaction of healthcare employees, according to research conducted by the Economist Intelligence Unit (EIU) and sponsored by Aruba, a Hewlett Packard Enterprise company. The findings suggest that nearly six in ten (59%) of workers […]

Dubai Health Authority to adopt 3D printed technology in dentistry

This year, Dubai Health Authority’s Dental Services department will begin using 3D printed technology to print 3D model of teeth for producing prosthesis, said a top health official at the Arab Health Congress 2017. The use of this technology is the beginning of the Authority’s ambitious plans to use 3D printing in all fields of […]

GE Healthcare selected for Kuwait’s hospital modernisation programme

A partnership between GE Healthcare and Advanced Technology Company (ATC) has been selected as the key medical technology provider for five new Ministry of Health hospitals in Kuwait as part of the Ministry’s strategic healthcare infrastructure modernisation plan. The new partnership, announced at Arab Health 2017, will provide a range of healthcare technologies, including Healthcare IT […]

Transformational tech top of agenda for upcoming Arab Health

Honeywell will showcase how it is developing the Internet of Things (IoT) drive within the healthcare sector at this year’s Arab Health Exhibition & Congress, being held Jan. 30 to Feb. 2, 2017, at Dubai International Convention & Exhibition Centre. By merging physical and digital technology, Honeywell will aim to demonstrate how connected solutions can […]

Rapid technology advancements in healthcare bring calls for caution

Technology promises to herald astonishing advances in healthcare, but delegates to the Knowledge Summit 2016 were told that the rapid pace of change posed ethical and legislative challenges. Organised by the Mohammed bin Rashid Al Maktoum Foundation (MBRF) – member of the Mohammed bin Rashid Al Maktoum Global Initiatives – the third-annual summit in Dubai […]

Al Zahra Hospital Dubai upgrades its WiFi network

Al Zahra Hospital Dubai (AZHD), a healthcare service provider with almost 35 years of experience in providing excellent service to the residents of the UAE & GCC, has implemented a high-density, Gigabit wireless network from Aruba, a Hewlett Packard Enterprise company, across the entire hospital. The infrastructure based on the latest 802.11 ac wireless standard […]

Adoption of digital records in the regional healthcare industry

Utilisation of electronic record keeping systems is becoming increasingly predominant within the healthcare industry due to a wide range of benefits, ultimately resulting in improved quality of care and patient safety, not to mention controlled costs and time savings for healthcare providers, writes David Whitton, General Manager of Kodak Alaris – Eastern Cluster (Middle East, Africa, […]

Symantec announces Endpoint Protection 14

Symantec Corp. has announced the release of Symantec Endpoint Protection 14. Powered by artificial intelligence on the endpoint and in the cloud, Symantec Endpoint Protection 14 fuses essential endpoint technologies with advanced machine learning and memory exploit mitigation in a single agent, delivering a multi-layered solution able to stop advanced threats and respond at the endpoint regardless of […]

McAfee report indicates “business of cybercrime” in healthcare sector

Intel Security has released its McAfee Labs Health Warning report, which assesses the marketplace for stolen medical records; compares it with the marketplace for stolen financial services data; identifies health care focused cyber crime-as-a-service trends; and profiles cyber crime targeting intellectual property in the pharmaceutical and biotechnology industries. The Intel Security research asserts that the […]

McAfee Labs report assesses rise in hospital ransomware

Intel Security has released its McAfee Labs Threats Report: September 2016, which assesses the growing ransomware threat to the healthcare industry, surveys the “who and how” of data loss, explains the practical application of machine learning in cyber security, and details the growth of ransomware, mobile malware, macro malware, and other threats in Q2 2016. […]

GCC healthcare market to grow 78% to $71 billion by 2020

The GCC healthcare market is rapidly expanding, with connected hospitals and healthcare providers re-imagining the industry with wearables, machine monitoring, and patient record digitisation. Both startups and established technology firms are transforming healthcare technology, showcasing the latest developments at GITEX Technology Week 2016. The GCC is investing at least $2 billion in new patient-management technologies, […]

Augmented and virtual reality technology to be ‘widespread’ across GCC by 2025

According to new research conducted by Frost & Sullivan in collaboration with GITEX Technology Week 2016, the next ten years of augmented Reality (AR) and Virtual Reality (VR) technology development are set to redefine the future of both business and consumer processes and interactions in the region. GCC organisations are leveraging the new technology to […]

Data availability at the heart of health

Data is not only the lifeblood of the organisation, but it plays a critical role in healthcare. As a result of the growth of wearable technology and the Internet of Things (IoT), the reliable availability of data has become more important than ever, says Gregg Petersen, regional director for MEA and the South Asian Association […]

Healthcare providers in MENA to spend $2.78 billion on IT in 2016

Healthcare providers in the Middle East and North Africa will spend US $2.78 billion on IT products and services in 2016, according to Gartner. This forecast includes spending by healthcare providers (which includes hospitals and physicians’ practices) on internal services, software, IT services, data centre systems, devices and telecom services. Telecom services, which include fixed […]