Consistency and customer empowerment will give telco service providers an edge

How do telco providers give themselves the edge over their competitors? Mohammed Al-Moneer, Regional Director, MENA at A10 Networks, argues that consistent service and customer empowerment are key. For service providers, consistency is imperative. Experience an outage? Service can’t scale to meet demand? Suffer a cyberattack? These events can severely harm the reputation and business of […]

Qatar based Ooredoo donates sea ambulances to Maldives

Ooredoo, an international communications company headquartered in Qatar, has donated three sea ambulances to the Ministry of Health in the Maldives. The donation comes following Ooredoo’s earlier commitment to support the Government of the Maldives in providing quality healthcare to its citizens. The donation aims to support the nation’s existing sea ambulance fleet, which operates […]

Turkish telecoms company expanding digital footprint

Telecom operators in Turkey are making efforts to expand and innovate. The expansion enables Turkcell and its subsidiary, Lifecell Ventures, to offer future potential customers innovative digital solutions and global services. The world’s first digital operator Turkcell, and Russia’s leading innovative Internet company Group, have announced their co-operation in efforts to expand their digital […]

Bahrain telecommunications company appoints new chairman

Bahrain Telecommunications Company (Batelco), has announced the appointment of a new chairman, Shaikh Abdulla bin Khalifa Al Khalifa. Shaikh Abdulla will replace Shaikh Mohammed bin Khalifa Al Khalifa, who has served as chairman since December 2016. Shaikh Mohamed has played an integral role during his term in implementing the company’s strategic plan and the board […]

UAE ranked as a global leader in fibre optic networks sector

The UAE has the highest Fibre-to-the-Home (FTTH) penetration globally, with a coverage of 94.3%. A significant amount of this coverage is provided by Etisalat and as part of its commitment the service provider is continuously enhancing this network connectivity. Etisalat is working closely with R&M currently to upgrade and extend its FTTH network with the […]

BICS and Fastweb partner to boost international cabling to Middle East

BICS, a leading international communications enabler, and Fastweb, a major Italian telecommunications operator, have announced a strategic partnership to offer a combined connectivity solution which will bridge Europe via Sicily, to the Middle East, Asia and Africa. The partnership enhances Fastweb’s access to major submarine cable systems in Sicily and enables both companies to fully […]

SAS expert says analytics can enable superior customer experience for telcos

In a smartphone driven world, telcos need to develop new business strategies and solutions that answer customer demand and support tech innovation. Alaa Youssef, Managing Director at SAS Middle East, says analytics are one of the key enablers for the future of the industry. The telco business is becoming supersaturated. Since the variety of offers […]

Nokia lands Ooredoo Qatar network expansion deal

Nokia has announced a three-year deal with Ooredoo Qatar to expand its mobile network across the whole country. The deal builds on an existing relationship through which Nokia has provided LTE-A carrier aggregation technology for the Qatar capital, Doha, claiming that has delivered a maximum of 375 Mbps mobile broadband download speeds. The expansion deal […]

Batelco chairman receives the American ambassador

The Chairman of Bahrain telecommunication Company (Batelco), Shaikh Mohamed Bin Khalifa Al Khalifa, has received His Excellency Justin Siberell, the USA Ambassador to the Kingdom of Bahrain. During his visit, the ambassador was briefed on the history of Batelco, the services it provides in the world of telecommunication and technology and the company’s future expansion […]

Thuraya unveils the world’s smartest satellite phone

Thuraya Telecommunications Company has unveiled the world’s first satellite smartphone during its partner conference in Dubai. The Thuraya X5-Touch runs on the Android Operating System and has a 5.2″ full HD touchscreen. It targets users who frequently move in and out of terrestrial coverage across a range of market sectors including government missions, energy projects, […]