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Trade & Logistics

Four tech hacks to faster customer onboarding

By Rami Bachir, Sales Manager, Middle East at Kodak Alaris, Information Management Division Customer onboarding or client onboarding (CoB), as we call the process of ‘entering’ new customers into the organisation, is an important moment of truth. It’s when you really make the difference and deliver upon the promises for why people became a customer […]


Souq.com agreement to increase on-line business for Dubai Chamber members

-Agreement will provide Dubai Chamber members with exclusive benefits, training and customised support – H.E. Buamim: Chamber will continue to establish new partnerships and initiatives to help businesses keep pace with region’s fast-changing e-commerce – E-commerce activity seen to account for 10 per cent of Dubai’s total retail trade within the next few years A […]


Dubai Smart City Accelerator scheme launched to help start-up businesses

A project that helps start-ups become established businesses has been launched in Dubai. His Highness Sheikh Ahmed bin Saeed Al Maktoum, Chairman of Dubai Silicon Oasis Authority (DSOA), has launched the Dubai Smart City Accelerator, the first of its kind in the MENA region, within DSOA’s wholly owned Dubai Technology Entrepreneur Centre (Dtec). His Highness […]


BIOS ME to manage cloud for Jaleel Holdings using CloudHPT

As the popularity of cloud computing grows across the Gulf, more companies are starting to adopt the benefits of cloud services into their business infrastructure. One of them is the UAE based investment company Jaleel Holdings. The company has interests in multiple sectors, including, education, metal fabrication, logistics, and fast-moving consumer goods. As part of […]


Knowlarity’s SuperReceptionist meets communication requirements of businesses

Cloud based communications solutions provider Knowlarity has been helping businesses in the Middle East grow their revenue faster with its proprietary customer communication technology product SuperReceptionist. Knowlarity’s products possess a plethora of features that provide comprehensive services to meet the communication requirements of businesses such as bfound. This is one of UAE’s largest and most accurate […]


Mimecast to demonstrate cyber resilience techniques at GISEC 2017

Email and data security company Mimecast Limited has announced its participation at the 4th Gulf Information Security Expo and Conference (GISEC), which will be held from May 21 to May 23 at the Dubai World Trade Centre. The company plans to showcase its full-range of advanced email and data security services and demonstrate enhanced cyber […]


Epicor announces the 2017 Customer Excellence Award winners for the Middle East

Epicor has announced the winners of its Customer Excellence Awards for the Middle East. The Epicor Software Corporation, a global provider of industry-specific enterprise software to promote business growth, announced the winners at the Epicor Customer Summit MENA in Dubai. The global awards program, now in its second year, recognizes innovative organisations that have successfully […]


Aruba study reveals differing attitudes to IoT

Lack of cohesion between departments appears to be affecting Internet of Things (IoT) usage, confidence levels and security fears across the Middle East, yet business executives remain optimistic on IoT potential The internet of things (IoT) market remains fragmented in the Europe, Middle East and Africa market (EMEA) stemming from a disconnect between IT and […]


KSA launches SAP Cloud Hub

Witnessed by His Majesty King Salman Bin Abdulaziz Al Saud, the Custodian of the Two Holy Mosques, and German Chancellor, Angela Merkel, during her trade mission to the Kingdom, SAP announced a plan to launch the SAP Cloud Hub, in collaboration with the Saudi Ministry of Communication and Information Technology represented by the National Digitization […]


IBM and Salesforce announce landmark global strategic partnership

IBM and Salesforce have announced a global strategic partnership to deliver joint solutions designed to leverage artificial intelligence and enable companies to make smarter decisions, faster than ever before. With the partnership, IBM Watson, the leading AI platform for business, and Salesforce Einstein, AI that powers the world’s #1 CRM, will seamlessly connect to enable […]


Epicor releases latest version of iScala to support global business growth

Epicor Software Corporation, a global provider of industry-specific enterprise software to promote business growth, has announced the general availability of its enterprise resource planning (ERP) solution Epicor iScala. Designed specifically to support small to medium midmarket companies and subsidiaries of larger multinationals located in Europe, Middle East, Africa and Asia, the latest version of iScala […]


Gartner Report: Teradata Scores Highest in All Use Cases

Gartner has given Teradata the highest product scores in all four data management use case categories (Traditional, Operational, Logical and Context-Independent) in its report, “Critical Capabilities for Data Management Solutions for Analytics” issued March 16, 2017 by analysts Rick Greenwald, Donald Feinberg, and Adam M. Ronthal. Leading analytics solutions company, Teradata, is one of 20 […]


Siemens: Discover the Value of the Digital Enterprise at GMIS

Siemens will present technology for digitalized manufacturing and industrialization in the Middle East under the banner of ‘Discover the Value of the Digital Enterprise,’ during the first Global Manufacturing and Industrialization Summit to be held in Abu Dhabi on the 27th-30th March. The company’s exhibition at GMIS demonstrates how digital technologies can drive a robust, […]


Honeywell: New Solutions introduced to increase Efficiency and Productivity across Middle East

Honeywell recently introduced its latest technology breakthroughs and innovative solutions to address the rapid rise in e-commerce in the Middle East, and the continued development of the region’s manufacturing, retail and logistics sectors. The new products and solutions are targeted at regional manufacturers, distribution centers, logistics providers, delivery firms and retailers, and aim to significantly […]


BravoSolution sees Demand for Procurement Digitization Surging

BravoSolution, the leading global strategic procurement provider, has recorded its 16th straight year of revenue growth amidst growing demand for its solutions and services worldwide. In the fiscal year ending December 31, 2016, the company reported €85 million in revenue and added more than 119 new customers. BravoSolution experienced strong demand for its strategic procurement […]


DP World Extends Global Framework Agreement with Bravosolution / Tejari

DP World has signed a five-year extended agreement with leading strategic procurement company BravoSolution / Tejari. The deal was made following the existing five year relationship where Tejari supported DP World’s supplier relationship, tendering and contract management processes into a seamless, integrated online platform that can be accessed both locally and globally. As a leading […]


Dell EMC Hosted First META Executive Partner Summit 2017

Dell EMC held its first ever META Executive Partner Summit 2017 which was held at the Hilton Mauritius Resort and Spa on the 15th – 17th March. Through the event, Dell EMC aimed to empower its top channel partners to transform their businesses, deliver exceptional customer value and achieve unprecedented growth and profitability. This two-day […]


Zain partners with Flytxt to enhance customer experience

Flytxt, a fast growing customer data analytics software company, announced today that it has entered into an agreement to deploy its Customer Value Management (CVM) solutions for Zain Group, a leading mobile telecom innovator in eight markets across the Middle East and Africa. Flytxt, through its CVM solutions, will deliver deeper customer insights to enhance […]


Smart Dubai Kicks Off First Ever City-Wide Implementation of Blockchain

The Smart Dubai Office (SDO) recently announced the kick off of the first city-wide effort to implement blockchain technology in city services with the objective of transforming and enhancing city experiences, in collaboration with IBM (NYSE: IBM) as its Blockchain Lead Strategic Partner, and Consensys as Blockchain City Advisor. This effort is a key execution […]


Dell EMC Enhances Cloud Service Provider Partner Program Track

Dell EMC announced an enhanced focus and investment in the varied service provider industry that includes communications service providers, cable multiple system operators, hosting/co-location providers, public cloud providers, vertical market cloud specialists, and consumer webtech providers. The effort includes an expanded service provider track in the Dell EMC Partner Program and a new solutions engineering […]