Brand

Hospitality

How hospitality can remain on the cutting edge of customer service

Every hotelier wants their establishment to remain competitive and technology can assist them in gaining an advantage over their competitors. Intelligent CIO spoke to Monzer Tohme, Regional Vice President, Middle East and Africa, Epicor Software, to discover how operators in the hospitality vertical can remain at the cutting edge of customer service. Could you start by shedding […]


Emaar Hospitality drives its digital transformation with Microsoft

A hospitality company based in Dubai has engaged with customers, empowered employees and optimised operations through its adoption of Microsoft Dynamics 365 for Finance and Operations. Microsoft has announced that Emaar Hospitality Group, the hospitality and leisure business of Dubai-based Emaar Properties, has chosen to adopt Dynamics 365 for Finance and Operations, as part of […]


Lebanon’s largest mall selects R&M for high-speed cabling

ABC is the most prominent mall and department store in Lebanon that offers a unique shopping, dining, leisure and entertainment experience. With more than a 75-year heritage built on the tradition of innovation, ABC was keen to ensure the best shopping experience for customers at its newest mall in Lebanon, ABC Verdun. For this reason, […]


Millennium Resort Mussanah in Oman deploys Aruba’s wireless technology

Millennium Resort Mussanah, an upscale lifestyle destination, beachfront resort in Oman, has deployed powerful new 802.11ac Wi-Fi technology from Aruba, a Hewlett Packard Enterprise company, in order to provide guests and staff with high-speed Wi-Fi. The implementation has resulted in excellent wireless coverage across the expansive 300 hectare property and a significant reduction in help […]


Intraconsult Telecom and Avaya to improve communications in Egypt

Avaya, a leading global business communications company, has announced it is working with Intraconsult Telecom to help organisations in Egypt achieve their digital transformation objectives. The two companies will focus on driving adoption of Avaya’s innovative solutions to key industry verticals in Egypt, enabling them to provide richer communications experiences to their customers and employees. […]


Abu Dhabi hotel deploys Aruba’s wireless technology to improve guest experience

Efficient Wi-Fi is more important than ever before to guests staying in hotels. That’s why one Abu Dhabi hotel called upon the expertise of Aruba – with the result of an effective high-density, wireless network and increased guest satisfaction.   Traders Hotel, Qaryat Al Beri, Abu Dhabi, which is part of the Shangri-la Group, has deployed […]


Aruba expert: Transforming the guest experience in the Middle East

By Graeme Kane, Hospitality Business Development Manager, Middle East, Mediterranean and Africa at Aruba, a Hewlett Packard Enterprise company. Regardless of the size or type of property, every hotel operator that wants to remain competitive and relevant will have to embrace IoT devices, and related wireless innovations over the next year to enable next-generation guest […]


Enova leads digital transformation with custom-built hospitality solution

Enova has created a custom-built analytics system for Sheraton Dubai, Mall of the Emirates Hotel. The solution, especially tailored for the hospitality sector, allows both staff and managers to track key operational KPIs. This allows them to take immediate decisions to optimise performance. Part of the company’s innovative approach has seen it create new smartphone […]