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Orange Business Services to provide technical solutions for Careem

• Innovative ride-hailing service enhanced by digital technology • Service supports 400 agents managing 10,000 calls a day in more than 80 cities Orange Business Services has signed a contract with Careem, the MENA region’s leading ride-hailing company, to provide network and contact centre services. Careem, a start-up now valued at more than US $1 […]


Flying taxis to be trialled in Dubai

Air taxis capable of flying passengers without a pilot will be trialled in Dubai later this year. Trials of the autonomous aircraft are to take place in the final quarter of the year following an agreement between the Roads and Transport Authority (RTA) and German company Volocopter. Its two-seater AAT, which is quickly rechargeable, can […]


Booz Allen Hamilton strengthens Middle East management team

• The company elects Fady Kassatly to Senior Vice President, co-leading Booz Allen Hamilton MENA’s public sector innovation platform and overseeing its digital government platform • The company elects Souheil Moukaddem to Senior Vice President, leading strategy and organisation in MENA with a focus in human capital, leadership, and large transformation programmes Global consulting and […]


Immensa Technology Labs launch the UAE’s first 3D printing facility

Immensa Technology Labs, the UAE’s leading Additive Manufacturing (AM or 3D printing) company, has launched the country’s first 3D printing facility. This is in line with the ‘Dubai 3D Printing Strategy’ launched by His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of UAE and Ruler of Dubai. Immensa’s state-of-the-art facility […]


How software can make your business scheduling more efficient

Specialist software can have an enormous impact on the profitability of your businesses by improving the efficiency of your scheduling operation. To increase responsiveness to your customers it is worth considering moving away from spreadsheets and towards advanced scheduling tools. Here Roch Gauthier, Senior Director, Product Management, AspenTech, writes about the importance of plant scheduling. […]


ICT energy efficiency discussed at Dubai summit

As the Middle East continues to inch closer to establishing knowledge-based economies and ICT becomes an integral part of everyday life, Dubai has hosted the ICT Energy Efficiency Summit 2017. This was a two-day event that highlighted the latest innovations that drastically reduce energy consumption. Organized by Huawei, the Summit saw over 100 high-profile delegates […]


Gemalto secures access to Cloud applications with new access management service

SafeNet Trusted Access helps companies mitigate risk with integrated single sign-on, multi-factor authentication and risk-based analytics Improves user experience providing Smart Cloud Single Sign-On (SSO) for authentication when defined by the access policy Simplifies access management to cloud applications such as Office 365, ServiceNow and Salesforce.com Leverages a powerful data-driven policy engine for enterprises to […]


Fujitsu implements Middle East’s first smart kiosks for Digital Banking

– Fujitsu and Emerico partner in delivering video Smart KIOSK machines for newly launched digital banking centre in Abu Dhabi – Secure and efficient anytime, anywhere service redefines the banking experience; customers can request the service online and complete it with a visit to the bank without  the need for waiting – Smart kiosks offer […]


Four tech hacks to faster customer onboarding

By Rami Bachir, Sales Manager, Middle East at Kodak Alaris, Information Management Division Customer onboarding or client onboarding (CoB), as we call the process of ‘entering’ new customers into the organisation, is an important moment of truth. It’s when you really make the difference and deliver upon the promises for why people became a customer […]


Souq.com agreement to increase on-line business for Dubai Chamber members

-Agreement will provide Dubai Chamber members with exclusive benefits, training and customised support – H.E. Buamim: Chamber will continue to establish new partnerships and initiatives to help businesses keep pace with region’s fast-changing e-commerce – E-commerce activity seen to account for 10 per cent of Dubai’s total retail trade within the next few years A […]