Magazine Button
TymeBank and IDEMIA collaborate towards increased security and convenience in customer card issuance

TymeBank and IDEMIA collaborate towards increased security and convenience in customer card issuance

Banking & FinanceDigital TransformationIndustry VerticalsIntelligent TechnologySoftwareSouth AfricaTop Stories

Committed to expanding banking services to all South Africans, TymeBank is proactively leveraging innovative digital technology to deliver a safe and frictionless banking experience to its over 2.5 million customers.

Working closely with IDEMIA, TymeBank has continued to onboard approximately 120,000 customers per month and works tirelessly to ensure that a secure suite of banking services is continuously made available to its customers.

As the world provider in Augmented Identity, IDEMIA has a proud track record of providing a trusted environment enabling consumers to perform their daily banking activities.

Leveraging biometric authentication and other innovative technology solutions, IDEMIA continues to deliver verified identities and secure transactions for people worldwide.

Leaders in their respective fields, both TymeBank and IDEMIA are working together to provide customers with dual interface chip cards (EMV) in a secure and convenient manner.

A TymeBank customer can open an account and collect the bank card at their convenience after successfully verifying their identity with a valid South African ID number. The verification process is a key step towards fighting identity fraud, which since the start of the pandemic has resulted in an estimated cost to the South African economy of over R1 billion (US$66.5) million.

“TymeBank has reached yet another key milestone, now that the bank has onboarded 2.5 million customers since our launch in February 2019,” said Cheslyn Jacobs, Head of Sales and Service at TymeBank. “Our customers value our offering as TymeBank makes banking simple and secure. Our partnership with IDEMIA is to the benefit of our customers. We equip our customers with a contactless EMV bank card that delivers a safe payment experience in a secure and convenient manner. This is true to our ethos of ensuring that banking is made accessible to everyone in South Africa.”

In addition to being an identity technology leader, IDEMIA is also a trusted partner of financial institutions, working with local banks to introduce innovative payment products, including the country’s first vertical metal card. With a full service, state-of-the-art card personalisation centre in Johannesburg, the biggest in South Africa, IDEMIA has been working closely with South African banks for over 10 years to ensure that bank cards are delivered securely and quickly to consumers, enabling them to fulfil everyday transaction needs.

“We are honored by the trust that TymeBank places in us and our solutions,” said Julia Schoonenberg, Senior Vice President (MEA), Financial Instiutions, IDEMIA. “As a global leader in secure payment technologies, IDEMIA has a proven track record of working with banking customers in both physical and digital spaces. We are proud to support TymeBank in their mission to enhance convenience and payment security for even more people in South Africa.”

Click below to share this article

Browse our latest issue

Magazine Cover

View Magazine Archive