Blogs

Skills development crucial to economic success

Despite having a youth unemployment rate of more than 50% South Africa has a skills shortage in many areas of commerce, one of which is in technology. Therefore, Michael Shapiro, CEO at Synthesis, explains why skills...

Celebrating Africa’s digital potential on UN Youth Day

Many things have been said about the future of Africa and its potential, with it being called ‘the Opportunity Continent’, ‘the Next Frontier’ and ‘Africa Rising’. Ime Archibong,...

AI to change contact centre customer experience

With investments in Artificial Intelligence (AI) related technologies expected to triple by 2020, local companies are looking at ways to integrate it into all aspects of their business. Karl Reed, Chief Solutions...

Understanding what makes software enterprise-ready

Enterprises require solutions that meet their unique requirements. Irrespective of whether it is enterprise application software (EAS) or software-as-a-service (SaaS), Ian McAlister, General Manager at CRS...

Customer success is ‘the formula for exponential growth’

In the era of Digital Transformation and the subscription economy, Michelle Bisset, Vice President, Customers for Life at Sage Africa & Middle East, says that technology companies can only succeed when their...

Why the cloud hasn’t had a big impact on BI

Although the notion of network-based computing stems back to the 1960s, the modern term ‘cloud computing’ arose in the 2000s. Yet, almost two decades later, South Africa still lags in both its adoption,...

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