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Case Studies

Nedbank goes all-in on hybrid work with Citrix

Nedbank, one of South Africa’s four largest banks, has made a permanent shift to a new model, leveraging digital workspace solutions to provide secure, reliable access to everything employees need to engage and be productive, wherever they happen to be. Fred Swanepoel, Chief Information Officer, Nedbank Group, tells Intelligent CIO Africa, why it was important […]


Uganda National Social Security Fund transforms customer experience with AI-based chatbot powered by Avaya

The National Social Security Fund (NSSF) is a multi-trillion-shilling fund mandated by the government of Uganda through the NSSF Act, Cap 222 to provide social security services to employees in the private sector in that country. The NSSF is a secure, innovative, and dynamic social security provider that guarantees safety, security, and a competitive return […]


Google Cloud collaborates with Comair to provide seamless travel experiences in Sub-Saharan Africa

Comair Limited is a regional airline based in South Africa that operates scheduled services on domestic routes as a British Airways franchisee. The aviation group also operates as a low-cost carrier under its own kulula.com brand. The company’s main base is O.R Tambo International Airport in Johannesburg and has focus cities at Cape Town International […]


MultiChoice pioneers omnichannel support in South Africa to achieve a 95% customer satisfaction

MultiChoice Group (MultiChoice) is an entertainment powerhouse and is Africa’s leading media company. The company is passionate about telling stories that are rooted in the unique cultures of the countries it broadcasts in. Through a combination of services including direct to home satellite television, digital terrestrial television and online video entertainment, it uses the power […]


Johannesburg Stock Exchange implements Denodo data virtualisation platform

Technology is at the heart of any modern stock exchange. For the Johannesburg Stock Exchange (JSE), which has over 140 disparate data sources across its data landscape and over 120 different applications which need to operate in perfect harmony to ensure that there is accurate settlement and risk, having a suitable data virtualisation platform is […]


Driving digital technology transformation

Looking to transition to an asset-light business model, Ooredoo Group has been applying digital technologies internally to fulfil more agile ways of working and rolling out new customer solutions and 5G technology. Nigel Byrne, Chief Technology Information Officer, Ooredoo Group, outlines the group’s focus and how the company is using the power of digital technology […]


Siemens Mobility signs historic contract for turnkey rail system in Egypt worth US$3 billion

Siemens Mobility to provide high-speed and regional trains, locomotives, rail infrastructure and related services. The first ever high-speed and electrified main rail line in Egypt will be 660 kilometres of modern, safe and integrated rail system to link the Red and Mediterranean Sea for people and goods. Siemens Mobility has announced that it has signed […]


Oriental Weavers rolls out SD-WAN for elevated customer service levels

Egypt-based Oriental Weavers one of the world’s largest carpet producers recently rolled out SD-WAN in record time for elevated customer service levels and reduced operating costs up to 80%. Ahmed Dawood, IT Director, Oriental Weavers group, tells Intelligent CIO Africa why it was important for the company to embark on this project. With a successful […]


Banks across Africa turn to IBM Hybrid Cloud and AI solutions to hasten digital innovation

Africa’s leading banks including EcoBank, Nedbank, Attijariwafa Bank, United Bank of Africa, Co-operative Bank of Kenya and Banco Mais are tapping into IBM technologies to help advance financial inclusion across the continent. Tech giant IBM, has announced that major financial institutions across Africa have selected hybrid cloud and AI capabilities from IBM to unlock digital […]


EG Group drives miles further with Nutanix in the tank

Nutanix, a global provider of hybrid multi-cloud computing solutions, has announced that, following the deployment of Nutanix Cloud Platform across its global network, leading convenience retailer EG Group is already reaping the benefits of that investment and is empowered to implement ambitious plans for further rapid growth. Starting with a single location in 2001, EG […]


Axian Group enhances corporate integrity with Oxalys digital procurement solution

Axian is a pan-African group that operates in five industries with high growth potential, namely real estate, telecoms, finance, energy and, open innovation and FinTech. Philippe Prodhomme, Group CFO, Axian Group, tells Intelligent CIO Africa, why the company recently implemented Oxalys’ Procurement digital solution to ensure integrity of the procurement process and a high level […]


Building a digital ecosystem

Cell C launched its operations across South Africa in 2001, seven years after the launch of the two incumbents, Vodacom and MTN in 1994. Exceptional Quality is the pillar driving network excellence, born out of over 4 billion rand (US$278.1 million) worth of investment in infrastructure over the last two years with an additional 8 […]


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