Robin Njiru, Director: General Business at SAP East Africa, looks at how leveraging intelligent technologies to help the Kenyan Government connect better with citizens and build intelligent public-sector enterprises....
James Petter, VP, EMEA at Pure Storage argues that, if organisations are to innovate and survive in a business environment that is increasingly data-driven, they must design their IT infrastructure with data in mind...
Policy administration is a fundamental business function for any insurer. The stakes are high in ensuring consistent customer service delivery across the operational value chain; failure could result in complaints...
Neil Herbert, Director: Business Analytics at SAP Africa, says that analytics leads the way to Intelligence Enterprise. The success of any modern enterprise can arguably be ascribed to its ability to make informed,...
Business Process Outsourcing (BPO) has long since played a role in cutting costs for businesses. An ‘on and off again’ trend, BPO is now facing what industry specialists call a ‘technology enabled...
What are the benefits of Artificial Intelligence in the workplace? By Rob Hudson, Chief Technology Officer, BT in Africa Adoption of Artificial Intelligence (AI) could be a bigger revolution than the Internet....
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