Banking & Finance

Uganda National Social Security Fund transforms customer experience with...

The National Social Security Fund (NSSF) is a multi-trillion-shilling fund mandated by the government of Uganda through the NSSF Act, Cap 222 to provide social security services to employees in the private sector in...

Financial services decision-makers believe hybrid work environments will bring...

Riverbed | Aternity has released research revealing financial services (FS) decision-makers see permanent hybrid working models as the future, but still aren’t technologically prepared to support the...

Malawi and African Development Fund sign US$14.2 grant agreement for...

The African Development Fund (ADF) and the government of Malawi have signed a grant agreement for US$14.2 million to undertake infrastructure upgrades and create a more efficient and transparent digital payment...

AI in insurance: Building on the customer-first approach

The emergence and fast-growing adoption of digital platforms, mobile apps, and big data have resulted in customers demanding quicker and more effective service than ever before. Today consumers have high expectations...

Machine Learning can solve some of Africa’s biggest challenges

From better healthcare access to improved food security, Machine Learning could tackle a wide range of challenges in developing countries. In 2020, a study published in Nature showed that Google’s Machine...

DAC Systems assists Two Mountains in migrating to Office 365

Two Mountains, a South African group of companies operating in both the financial and burial services industries since 1999, has contracted Microsoft Gold Certified systems integrator DAC Systems to migrate the...

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