Will ChatGPT kill the customer service agent?
Ryan Falkenberg, Co-CEO, CLEVVA, saysother smart automation technologies will have a greater real-world impact on customer service than ChatGPT – despite the hype. ChatGPT, the latest Artificial Intelligence (AI) application, has grabbed the world’s attention. You may have seen ChatGPT write new song lyrics in the style of your favourite artist (something they don’t always […]