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Meeting intelligent connectivity

Rapid growth in data use is also placing strain on existing Wi-Fi networks. High-bandwidth applications, such as 4K UHDTV, augmented reality and virtual reality are becoming widely used in education, enterprise and healthcare sector. Industry pundits share insights with Intelligent CIO Africa on why Wi-Fi deployments on the continent are meeting the emerging technologies requirements. […]

Bridging the IT skills gap

The tech talent shortage has CIOs on the African continent scrambling to ensure that employees brush up on the latest skills and technologies that facilitate business agility. Among the domains in the highest demand: cloud computing, Machine Learning, data science, software engineering and cybersecurity. How are CIOs on the continent bridging the tech skills gap? […]

How can a data centre’s design contribute to optimum performance?

There are a number of elements that contribute to a data centre’s design, including location, efficiency, layout, mechanical design, to name a few. All of these factors contribute to its operability and performance capability. Mark Fenton, Product Manager at Future Facilities, defines a data centre’s performance as being a mixture of many things and that […]

Avaya empowers students across Africa to continue learning with Avaya Spaces

As many as 250 million children across Africa are currently unable to access primary and secondary schools as a result of COVID-19-related closures. Analysts have shared concerns that this may create a lost generation of learners, causing many children to leave school prematurely. Avaya, a global provider of solutions to enhance and simplify communications and […]

Machine Learning technology garners enterprise thrust

To make decisions more quickly and accurately, enterprises in Africa are increasingly turning to Machine Learning, arguably today’s most practical application of Artificial Intelligence (AI). How should corporations ensure success and ROI from Machine Learning deployments in their IT environments?

Managing security budgets for peak performance

Gartner, a world-leading research and advisory company, has forecasted worldwide security and risk management spending growth to slow but remain positive in 2020. Worldwide spending on information security and risk management technology and services will continue to grow through 2020, although at a lower rate than previously forecast, according to Gartner. Information security spending is […]

Mukuru CEO – Using technology to serve the underserved

Mukuru is one of the largest remittance companies in Africa that brings safe and reliable financial services to underserved communities across the continent. Intelligent CIO discusses the company’s deployment of technology with its CEO Andy Jury. Mukuru has been at the forefront of technology launching a multitude of cutting-edge initiatives designed to solve problems for […]

Botswana: Tackling tough times and looking to the future

Like virtually every other country in the world Botswana is attempting to deal with the ongoing Coronavirus pandemic in the best way it can. Intelligent CIO’s Mark Bowen looks at how technology companies are playing a crucial role. The year 2020 has not been an easy one for Botswana. The southern African country has in […]

CommScope expert on why 2020 will be a year of critical decisions for wireless operators

The era of 5G has arrived in the MENA region, with 2020 set to be the launchpad to a ‘more connected’ future. Femi Oshiga, VP Sales, Service Providers, MEA, CommScope, tells Intelligent CIO’s Jess Phillips why wireless operators will need to make some critical decisions during the year ahead, as well as how CommScope is […]

Cracking Machine Learning to speed up client service

Nedbank Insurance, part of the Nedbank Group that employs over 31,000 people across South Africa, has utilised Machine Learning and Design Thinking to help speed up how it processes emails. Challenge Today, every business has an email address. And if you’re a financial services organisation with many business sections and over a million clients, that […]

IQbusiness South Africa expert on how the customer experience can be enhanced

Kerry Thomas, Head of Customer Experience Management at IQbusiness South Africa, tells Intelligent CIO how the customer experience is benefiting from technology. How does technology enhance the customer experience? Technology is an enabler to enhance the customer experience, in the case where customers are able to utilise technology, for example Artificial Intelligence, to gain exposure […]

Why the tech sector needs to re-gear its approach to innovation

Global financial services company, Mastercard, is at the forefront of the payments industry and has implemented many new technologies. But that’s not to say it hasn’t come without its challenges. Gaurang Shah, the Senior Vice President for Digital Payments and Labs for Middle East and Africa at Mastercard, tells Intelligent CIO how it has used […]

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