Intelligent Retail
Majid Al Futtaim taps IBM Food Trust to deliver food traceability
Majid Al Futtaim, a shopping mall, communities, retail and leisure pioneer across the Middle East, Africa and Asia, and owner and operator of the Carrefour franchise in these regions, has announced that it has joined IBM Food Trust, a Blockchain-enabled global ecosystem for...
South Africa’s Skynamo acquires UK-based mSeller
Skynamo, a provider of field sales management technology, has acquired UK mobile field sales technology provider, mSeller in a deal the company said is aimed at growing its market share in the UK. The acquisition of mSeller comes a year after Skynamo secured US$30 million in...
Businesses at risk from holiday shopping cybercrime
Shoppers across the globe make for easy cybercrime targets as they’re on the hunt for the hottest holiday online shopping deals of the year. But consumers aren’t the only ones at risk – Secureworks’ Senior Threat Researcher Rafe Pilling sees businesses...
What consumers expect from holiday shopping in 2020
South Africa’s retail sector is under pressure as the global pandemic and associated lockdowns hit consumers’ pockets. With the key holiday shopping season only weeks away, retailers will likely be stepping up their efforts at winning the hearts and minds of...
Features
The CEO of redPanda Software on the seven tech strategies that will define retail success in 2020
Gareth Hawkey, the CEO of redPanda Software, says that the retail success in 2020 will be defined by seven technology strategies that...
Insight into the career of The Foschini Group’s CIO, Brent Curry
The job of the CIO has changed dramatically, with leading executives having to adapt to new technology. Brent Curry, the CIO of leading...
Software-defined Networking will enable the store of the future
Software-defined Networking (SDN) is an approach to cloud computing that aims to improve network performance and monitoring. Intelligent...
Using technology to move beyond price and merchandise
Gareth Hawkey, Group CEO at redPanda Software, says that retailers need to create a compelling reason for customers to enter their stores...
Insights
Artificial Intelligence will increase retail competitiveness and sustain long-term growth
Ranjith Kaippada, Director, Cloud Box Technologies, tells Intelligent CIO Africa why the challenges presented by the COVID-19 pandemic in...
Picup CEO looks at how you can can offer faster deliveries
Free delivery has been the most powerful drawcard for retailers to attract customers to their online stores and undoubtedly, the most...
A changing African consumer branding environment
Opinion piece from in-store advertising innovators Smart Media. In Africa, household consumption is expected to reach US$2.5 trillion by...
Loyalty programmes are satisfying consumer convenience in South Africa
Loyalty programmes have become a popular value add and customer experience enhancer, but until recently, they have been the domain of...
Case Studies
Isuzu Motors South Africa protects revenue streams with Veeam
When a leading automotive manufacturer and distributor Isuzu Motors South Africa (IMSAF) needed to build its own IT infrastructure it...