Digital commerce will reach critical mass in 2019, according to Episerver’s Reimagining Commerce report, an in-depth look at the trends, tactics and technologies guiding brands and retailers in the age of experience-driven commerce. In a survey of more than 4,500 global online shoppers, 26% of consumers currently shop online at least weekly. This is just […]

Loyalty programmes have become a popular value add and customer experience enhancer, but until recently, they have been the domain of mainly the largest brands and retailers. Kobus du Plooy, CEO of transactional software platform Celbux, says this is due to the huge cost and complexity that rolling out and managing such programmes has entailed. […]

Pure Storage, the data solutions leader that helps innovators build a better world with data, has announced the expansion of its Evergreen Storage Service (ES2) to provide customers with a unified subscription model across hybrid environments. This allows organisations to leverage Pure’s best-in-class storage-as-a-service model on-premises, hosted and in the cloud, without the need to […]

Deep industry-specific application of AI technology simplifies interactions with ERP systems, automates tasks and facilitates faster operations.  Epicor Software Corporation, a global provider of industry-specific enterprise software to promote business growth, has announced the release of Epicor Virtual Agent (EVA), its new enterprise-wide digital agent designed to help users work smarter and accelerate the pace […]

From in-store advertising innovators Smart Media With the South African e-commerce market expected to top US$4.7 billion by 2023 (up from US$2.5 billion in 2017), many would be forgiven to think that traditional retail is dwindling. However, there remains significant opportunities for merchants to drive in-store shopping for a more integrated consumer experience. Many retailers […]

The job of the CIO has changed dramatically, with leading executives having to adapt to new technology. Brent Curry, the CIO of leading South African clothing retail company, The Foshcini Group, offers an insight into the challenges. Brent Curry is an experienced IT leader who has sat on The Foschini Group Board since 2015. Initially […]

Fintech start-up SOL Wallet has announced its launch in South Africa. The company develops a bank-like money management platform for retail customers, where anyone can deposit, save, invest, make payments and manage their expenses via mobile and web apps. SOL Wallet allows users to register and create multi-currency accounts online, buy and sell currencies at interbank rates, […]

The time of unrestrained shopping has already begun, thanks to Black Friday in November. This is swiftly followed by Christmas and New Year gift giving, and then the January sales. But Kaspersky Lab is warning shoppers that cybercriminals targeting banking credentials or online shopping accounts could hit the jackpot this holiday season. As revealed in Kaspersky […]

A majority of consumers are willing to walk away from businesses entirely if they suffer a data breach, with retailers most at risk, according research from Gemalto. Two-thirds (66%) are unlikely to shop or do business with an organisation that experiences a breach where their financial and sensitive information is stolen. Retailers (62%), banks (59%), […]

South Africans are preparing to once again embrace ‘Black Friday; where retailers offer massive discounts for both online as well as bricks-and-mortar shoppers. However, consumers are being warned because, in the same way that scammers come out to try and relieve people of their money in the physical world, the beginning of the November/December retail […]

Advanced new facial recognition technology is giving ordinary surveillance systems the ability to learn, analyse what cameras see, conduct market research and even proactively mitigate risk. Video surveillance systems are an important step towards enhanced security, but they have certain shortfalls – they are very dependent on the ability of the control centre and monitoring […]

Plumblink turned to Cquential Warehouse Management Systems (WMS) for a modern, integrated warehouse management system that would provide a robust platform for its growth strategy, build its brand by providing improved customer service, and boost governance. Plumblink profile Plumblink is a specialist plumbing, bathroom and kitchenware merchant currently operating from over 95 branches strategically located […]