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Report highlights importance of an improved customer strategy

Feedback from the Total Retail Survey 2017 highlighted that a third of South African brick and mortar retailers are aware of how important an improved customer strategy is, with another third indicating that they are struggling to implement it. Online shopping has never been easier or more intuitive. You’re at work or lying in bed […]

Pioneering app will provide real-time shopping services in Africa

The use of digital platforms to conduct business might be a symptom of the times, but it has become a success differentiator. Seee In is a soon-to-released app that aims to change the game with dual benefits that cater to both consumers and businesses. It will provide businesses with a unique digital marketing and advertising solution, […]

Canon holds annual conference for partners from Africa

Canon has hosted a gathering of its regional partners from the Middle East and Africa where they witnessed the latest innovative imaging products and solutions that are to transform and support the growth of their businesses in a fast-paced, technologically-enabled future. Held in Dubai over two days, the Annual Partner Conference aimed at further cementing […]

Retailers turning to digital, smarter stores to woo customers

Article by Chantel Troskie, Customer Experience Senior Sales Manager at Oracle As the holiday shopping rush gets into full swing, South African retailers are increasingly looking to technology that they can use to improve their operations, better understand and engage with their customers – using both off- and online channels – and set themselves apart […]

Black Friday and Cyber Monday reflect growing digital evolution

With digital transformation initiatives permeating everything business does, the Black Friday and Cyber Monday period this year is expected to illustrate just how far online retailers have come in embracing availability. Veeam Software examines what needs to be done for companies to maximise their sales by reducing the chances of downtime, and the catastrophic effect […]

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