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Thought Leadership

Rethinking managed services for the ‘new normal’

Even though corporate interest in IT managed services has always been strong, the global pandemic of the past several months is resulting in a market shift where the outsourcing of certain computing and IT-related processes will become more integral to the success of a business in a digitally-focused environment. Andreas Bartsch, Head, Service Delivery at PBT Group, shares his views.

The light at the end of the tunnel: Business resilience post COVID-19

Working from home has resulted in cybersecurity challenges. Johan Pellicaan, Vice President and Managing Director at Scale Computing EMEA, explains what companies can do to face these challenges. COVID-19 has undoubtedly acted as a monumental turning point for organisations globally. Pressured to respond at speed to government-imposed lockdowns, businesses rushed to deploy remote working models […]

Micro Focus expert on enabling a ‘smart’ Digital Transformation

Organisations across the region have been required to utilise digital tools to help them adapt to the new environment created by COVID-19. Anas Jwaied, Managing Director – Middle East and Africa, Micro Focus, tells us why organisations should look to adopt a ‘smart’ Digital Transformation strategy for business benefits. How has the COVID-19 pandemic impacted […]

Micro Focus expert on how savvy IT departments can test more with less

It has been a volatile start to 2020 and IT departments are providing increased services while using fewer resources. As organisations strive to provide uninterrupted services and maintain business continuity, many are looking to the cloud for critical functions such as load testing. As the world moves toward the ‘new normal’, Mohammed Arafat, Director of […]

No more hard-sell: IT needs to be a gentler business

Andrew Brinded, Vice President and Sales Chief Operating Officer, Nutanix, says during this time of crisis vendors need to show their human side and empathise with customers. “We need far better buyer/seller relationships in order to survive and prosper,” he says. For decades now, IT giants have got away with playing hardball with customers. They […]

Cybercriminals are using pandemic to trick vulnerable

Anna Collard, Managing Director of KnowBe4 Africa, says cybercriminals are using the pandemic to scam desperate people. In the United States, a popular job placement agency was used as the hunting grounds for scammers looking to take advantage of people in desperate need of work. The scam was simple – set up an alluring job […]

Six reasons why COVID-19 will accelerate the rush to cloud

Andrew Brinded, Vice President and Sales Chief Operating Officer, Nutanix, says cloud provides the enabling deployment model for the times in which we live and its impact is set to grow. In 1991, the renowned technology journalist Stewart Alsop made a famously wrong forecast. “I predict that the last mainframe will be unplugged on March […]

The critical role of digital infrastructure: A view from the Middle East and Africa

At the beginning of the pandemic, Nokia worked with operators to help them respond swiftly to the first phase of reducing congestion through network optimisation and upgrades. Mohamed Samir, Vice President of Global Services for Middle East and Africa, Nokia, explains the two key priorities for operators in the next phase. The Middle East and […]

The Domain Game: How email attackers are buying their way into inboxes

Cybercriminals are taking advantage of the current climate, targeting remote workers via email in a bid to obtain the ‘keys to the kingdom’. Dan Fein, Director of Email Security Products, Darktrace, tells us why organisations must take a new approach to email security to tilt the scales in favour of the defenders. It is by […]

Cybersecurity reimagined for the CISO

Despite the technological innovation taking place, companies would do well to remain focused on ensuring their IT fundamentals are in place before rushing to capitalise on the latest trends. And nowhere is this more critical than when it comes to cybersecurity. Expectations are that the impact of global cybercrime will cost businesses more than US$6 […]

ServiceNow expert on why CIOs should look to implement smarter workflows

The way we work has changed – possibly forever – so it’s important that CIOs reassess their businesses roadmaps, placing digital at the heart. Mark Ackerman, Senior Director – Middle East and Africa, ServiceNow, tells Intelligent CIO’s Jess Phillips why it’s crucial that businesses implement smart workflows in order to ensure they are future-proof. What […]

How have companies transformed their approaches to cyberdefences?

Anna Collard, MD at KnowBe4 Africa, explains how the COVID-19 pandemic will change the way businesses work in the future, as well as now. My husband was genuinely surprised at the high performance of his business’ call centre staff working from home. Facebook and Google both announced that they will have their people work from […]

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