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Thought Leadership

Axis Communications expert on how smarter cameras are the applications of today

Vanessa Tyne, the Senior Key Account Manager at Axis Communications South Africa, looks at how network cameras have evolved and what this means for the market. Network video installations have come a long way. Firmly established within the safety and security arena, they are now increasingly used in various applications. Adapting its technologies to meet […]

How to build a winning customer experience strategy

Cameron Beveridge, Regional Director: Southern Africa at SAP Africa, looks at what organisations need to have in place to ensure they provide an excellent customer service. Unless you are one of the rare companies that don’t need customers (do those even exist?), you should be concerned over the customer experience you offer. We are after […]

The priorities of cloud and virtualisation

Lorna Hardie, Regional Director Sub-Saharan Africa at VMware says that in order to thrive in today’s market and economy, it is time to recognise the imperative of cloud and the value of virtualisation. Every business should be off the fence and in the cloud. It is the foundation for growth and innovation delivering cost efficiencies, […]

Unlocking business potential with AI-integrated ERP software

With Artificial Intelligence (AI) integration improving the forecasting capabilities of ERP software, AI-run ERP systems can unlock the hidden potential of your business data. Ali Hyder, Group CEO of Focus Softnet, explains how AI is shaping the future of ERP software and how this can lead to greater business efficiency.   Is AI Shaping the […]

BSS to support telcos transform for 5G adoption

Hassen Hamza, Pre-Sales & Business Development Director, MEA, at Nexign, tells us that business support systems (BSS) will need to help telcos transform as they get ready to adopt 5G.  Minister of communications, Stella Ndabeni-Abrahams has issued the policy direction to ICASA to commence with the allocation of high-demand spectrum. The government approved policy guarantees […]

Customer success is ‘the formula for exponential growth’

In the era of Digital Transformation and the subscription economy, Michelle Bisset, Vice President, Customers for Life at Sage Africa & Middle East, says that technology companies can only succeed when their customers do. The rapid shift towards cloud computing and software as-a-service purchasing models is freeing technology buyers from vendor lock-in, upfront payments, long […]

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