{"id":25104,"date":"2019-03-28T14:56:02","date_gmt":"2019-03-28T14:56:02","guid":{"rendered":"http:\/\/www.intelligentcio.com\/africa\/?p=25104"},"modified":"2019-03-28T15:00:34","modified_gmt":"2019-03-28T15:00:34","slug":"landynamix-takes-packaging-specialist-graphica-to-cloud-nine","status":"publish","type":"post","link":"https:\/\/www.intelligentcio.com\/africa\/2019\/03\/28\/landynamix-takes-packaging-specialist-graphica-to-cloud-nine\/","title":{"rendered":"LanDynamix takes packaging specialist Graphica to cloud nine"},"content":{"rendered":"

A continuing relationship is seeing LanDynamix\u00a0 future-proof Graphica\u2019s ICT environment, taking a strong service focus based on the cloud.<\/strong><\/p>\n

Graphica is a packaging specialist, creating solutions for the wine; spirits; stationery; bookbinding, and promotional packaging industries that complement their brand aspirations. It is a part of the Winter Group of companies.<\/p>\n

Business challenge <\/strong><\/p>\n

When Graphica moved into its new premises at 1 Bompas Road in Dunkeld, Johannesburg, it needed to find a voice and data solution rapidly. The company\u2019s business is heavily dependent on its ability to service clients through either voice or data channels – this means not only high-quality communication links but quick access to back-office files in order to obtain stock details.<\/p>\n

\u201cSpeed and accuracy are very important to delivering a good customer experience whatever the channel,\u201d said Simon Grose, MD of Graphica.<\/p>\n

\u201cAs LanDynamix was already servicing several other tenants in the building, and reports were positive, we decided to use them. It was the beginning of a real relationship between the two companies.\u201d<\/p>\n

Building a relationship, one solution at a time<\/strong><\/p>\n

Having implemented a voice and data system for Graphica, LanDynamix was then asked to take over the company\u2019s infrastructure and software. A related project was to conduct an audit of both areas across the company in order to move everybody onto the same standard.<\/p>\n

The benefits of this include better tech support that can be delivered remotely – Graphica no longer needs an onsite technical resource. Service requests are logged by e-mail and fulfilled remotely; in similar vein, new equipment can be ordered easily via service requests.<\/p>\n

Standardisation also means that everybody is working on the same software, greatly promoting collaboration. Only one licence is needed, and updates are much easier to manage.<\/p>\n

In the first quarter of 2019, LanDynamix completed a project to move Graphica\u2019s IT environment into the cloud. For Graphica, the benefits are already evident. It no longer has to provide and manage a dedicated in-premise server room, and employees can access the information they need wherever they are by logging into the cloud environment.<\/p>\n

At the same time, Graphica has seen a considerable cost reduction.<\/p>\n

\u201cWe have technology experts in our corner who will ensure we don\u2019t fall behind in this fast-moving space,\u201d said Grose.<\/p>\n

LanDynamix is also providing managed security to Graphica\u2019s environment to protect the corporate data and repel hackers.<\/p>\n

\u201cBy providing ICT as a managed service from end to end, we are essentially able to create a utility-like effect for Graphica,” said Peter Clarke, MD, LanDynamix.<\/p>\n

“ICT becomes a service that complements what the business is doing, and is flexible enough to adapt to its changing needs.”<\/p>\n

Grose added that the relationship with LanDynamix has delivered significant benefits to date.<\/p>\n

\u201cI would highlight the increased efficiencies that come with their service model and the cost savings,\u201d he said.<\/p>\n

\u201cBut I\u2019m particularly glad that we have technology experts in our corner who will ensure we don\u2019t fall behind in this fast-moving space.\u201d<\/p>\n","protected":false},"excerpt":{"rendered":"

A continuing relationship is seeing LanDynamix\u00a0 future-proof Graphica\u2019s ICT environment, taking a strong service focus based on the cloud. Graphica is a packaging specialist, creating solutions for the wine; spirits; stationery; bookbinding, and promotional packaging industries that complement their brand aspirations. It is a part of the Winter Group of companies. Business challenge When Graphica […]<\/p>\n","protected":false},"author":25,"featured_media":25107,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[34,246,399,19],"tags":[8842,8843,8840,745,8560,8653,8844,1882,8841],"class_list":["post-25104","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-case-studies","category-manufacturing","category-more-news","category-regional-news","tag-bompas-road","tag-dunkeld","tag-graphica","tag-johannesburg","tag-landynamix","tag-peter-clarke","tag-simon-grose","tag-southern-africa","tag-winter-group"],"acf":[],"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"_links":{"self":[{"href":"https:\/\/www.intelligentcio.com\/africa\/wp-json\/wp\/v2\/posts\/25104","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.intelligentcio.com\/africa\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.intelligentcio.com\/africa\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.intelligentcio.com\/africa\/wp-json\/wp\/v2\/users\/25"}],"replies":[{"embeddable":true,"href":"https:\/\/www.intelligentcio.com\/africa\/wp-json\/wp\/v2\/comments?post=25104"}],"version-history":[{"count":1,"href":"https:\/\/www.intelligentcio.com\/africa\/wp-json\/wp\/v2\/posts\/25104\/revisions"}],"predecessor-version":[{"id":25106,"href":"https:\/\/www.intelligentcio.com\/africa\/wp-json\/wp\/v2\/posts\/25104\/revisions\/25106"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.intelligentcio.com\/africa\/wp-json\/wp\/v2\/media\/25107"}],"wp:attachment":[{"href":"https:\/\/www.intelligentcio.com\/africa\/wp-json\/wp\/v2\/media?parent=25104"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.intelligentcio.com\/africa\/wp-json\/wp\/v2\/categories?post=25104"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.intelligentcio.com\/africa\/wp-json\/wp\/v2\/tags?post=25104"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}