{"id":26225,"date":"2019-05-23T10:47:05","date_gmt":"2019-05-23T09:47:05","guid":{"rendered":"https:\/\/www.intelligentcio.com\/africa\/?p=26225"},"modified":"2023-10-02T10:27:58","modified_gmt":"2023-10-02T09:27:58","slug":"how-starbucks-is-using-ai-to-improve-the-customer-experience","status":"publish","type":"post","link":"https:\/\/www.intelligentcio.com\/africa\/2019\/05\/23\/how-starbucks-is-using-ai-to-improve-the-customer-experience\/","title":{"rendered":"How Starbucks is using AI to improve the customer experience"},"content":{"rendered":"<p>At Microsoft\u2019s Build conference, Starbucks showed how Artificial Intelligence is helping them better predict what customers may be in the mood for, taking into account factors such as weather, location and user preferences.<\/p>\n<p><iframe loading=\"lazy\" title=\"How Starbucks is using AI to improve the customer experience\" width=\"640\" height=\"360\" src=\"https:\/\/www.youtube.com\/embed\/7_GpgSpaKTg?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/p>\n","protected":false},"excerpt":{"rendered":"<p>At Microsoft\u2019s Build conference, Starbucks showed how Artificial Intelligence is helping them better predict what customers may be in the mood for, taking into account factors such as weather, location and user preferences.<\/p>\n","protected":false},"author":25,"featured_media":26227,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[183,14],"tags":[386,9611,9612],"class_list":["post-26225","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-software","category-video","tag-artificial-intelligence","tag-microsoft-build-conference","tag-starbucks"],"acf":[],"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"_links":{"self":[{"href":"https:\/\/www.intelligentcio.com\/africa\/wp-json\/wp\/v2\/posts\/26225","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.intelligentcio.com\/africa\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.intelligentcio.com\/africa\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.intelligentcio.com\/africa\/wp-json\/wp\/v2\/users\/25"}],"replies":[{"embeddable":true,"href":"https:\/\/www.intelligentcio.com\/africa\/wp-json\/wp\/v2\/comments?post=26225"}],"version-history":[{"count":2,"href":"https:\/\/www.intelligentcio.com\/africa\/wp-json\/wp\/v2\/posts\/26225\/revisions"}],"predecessor-version":[{"id":27638,"href":"https:\/\/www.intelligentcio.com\/africa\/wp-json\/wp\/v2\/posts\/26225\/revisions\/27638"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.intelligentcio.com\/africa\/wp-json\/wp\/v2\/media\/26227"}],"wp:attachment":[{"href":"https:\/\/www.intelligentcio.com\/africa\/wp-json\/wp\/v2\/media?parent=26225"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.intelligentcio.com\/africa\/wp-json\/wp\/v2\/categories?post=26225"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.intelligentcio.com\/africa\/wp-json\/wp\/v2\/tags?post=26225"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}