For one of the world\u2019s oldest and largest mining companies,\nmultiple disparate systems and processes were causing inefficiencies in how it\nprocessed and managed travel and expense claims, leading to a lack of\nvisibility over real-time travel-related costs, initiating a global rethink of\nhow it managed this substantial part of its annual costs.<\/p>\n\n\n\n
Anglo American is a global mining company that was founded\nin Johannesburg in 1917 and is the world\u2019s largest producer of platinum. The\ncompany is also a major producer of diamonds, copper, nickel, iron ore, and\nmetallurgical and thermal coal. Anglo American employs 69,000 people across its\noperations in Africa, Asia, Australasia, Europe and North and South America.<\/p>\n\n\n\n
Lindie Posthumus, Global Travel and Expense Superintendent\nat Anglo American, says travel is a very large expense for the company. <\/p>\n\n\n\n
\u201cWith nearly 20,000 travellers per annum, effective travel\nand expense management was overly challenging with siloed and still\noverwhelmingly manual processes,\u201d she said.<\/p>\n\n\n\n
\u201cA decision was made within our finance department to\nstandardise our travel and expense management processes to ease compliance. We\nstarted a process in 2014 and chose SAP Concur as our global travel and expense\nmanagement partner.\u201d<\/p>\n\n\n\n
SAP Concur is a global cloud-based travel and expense\nmanagement platform for businesses that enforces corporate and regulatory\ncompliance and realises significant cost-optimisation opportunities. The\nplatform is designed to simplify employee spend and ensure compliance,\ntransparency and visibility into employee spend. <\/p>\n\n\n\n
Posthumus says Anglo American\u2019s strategy of becoming the\nworld\u2019s most valued mining company in the eyes of stakeholders over the next\nfew years has intensified the need for greater digitisation and automation of\nmany of the company\u2019s core and non-core business processes, including expense\nmanagement. <\/p>\n\n\n\n
\u201cStandardisation was high on the list of priorities for us,\u201d\nshe said.<\/p>\n\n\n\n
\u201cPreviously, with\neach department and region running their own processes, auditing was tricky as\nauditors had to source data from multiple places. This caused complications\nwith compliance, VAT reclamation and consolidated spend management.\u201d<\/p>\n\n\n\n
Since first piloting SAP Concur in the Asia- Pacific region,\nPosthumus and her team have implemented the platform in 11 countries.<\/p>\n\n\n\n
\u201cWe are also rolling out to our De Beers entities, where we\nhave already gone live in Canada and now plan to do the same for our UK\noperations.,\u201d said Posthumus, who added that having a single travel management\npartner has made a big difference. <\/p>\n\n\n\n
\u201cOur close partnership with SAP Concur and its global\nfootprint ensures we have all the support and assistance we need as we roll out\nthe solution to our operations across the globe,\u201d said Posthumus.<\/p>\n\n\n\n
\u201cAll the SAP Concur data is integrated with our core\nreporting tool, each regional CFO can see granular and real-time data over the\ncurrent state of travel and employee-related expenses, helping us better plan\ncash flow and ensuring optimal allocation of internal resources. Ultimately,\nthe solution has given us the freedom to focus on our core business of mining\nwithout compromising our compliance or profitability.\u201d<\/p>\n\n\n\n
According to Angelique Montalto, Regional Sales Director at\nSAP Concur, businesses today need access to a granular view over every aspect\nof the business that affects its profitability, cash flow and compliance. <\/p>\n\n\n\n
\u201cModern organisations, whether small or large, are complex\nby nature and manual or semi-automated tasks quickly create bottlenecks and\nreduce decision-making capacity,\u201d said Montalto.<\/p>\n\n\n\n
\u201cSpend management tools such as SAP Concur not only automate\nmanual processes but utilise the power of Machine Learning and Artificial Intelligence\nto drive the efficiency of lodging, processing and analysing employee spend. <\/p>\n\n\n\n
\u201cThrough our well-established ecosystem of partners, the\nplatform also enables organisations to easily integrate new disruptor services\nsuch as Uber, which has become the world\u2019s number one claimed expense. This helps\nus future-proof our customers\u2019 travel and expense claim management investment\nby ensuring they always have access to the latest tools, technologies and\nglobal best practises.\u201d<\/p>\n\n\n\n
Posthumus added: \u201cOur close partnership with SAP Concur and\nits global footprint ensures we have all the support and assistance we need as\nwe roll out the solution to our operations across the globe. Our strategic\npartnership enables us to work closely together to optimise Anglo American\u2019s\ntravel and expense capabilities across the globe. By working closely together,\nwe also ensure that all functions of SAP Concur are fully utilised, improving\nthe impact on the business and maximising Anglo American\u2019s investment with us.\u201d<\/p>\n","protected":false},"excerpt":{"rendered":"
For one of the world\u2019s oldest and largest mining companies, multiple disparate systems and processes were causing inefficiencies in how it processed and managed travel and expense claims, leading to a lack of visibility over real-time travel-related costs, initiating a global rethink of how it managed this substantial part of its annual costs. Anglo American […]<\/p>\n","protected":false},"author":25,"featured_media":31980,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[34,338,19,9059,13,262],"tags":[385,11573,11196,9726,12586,3208,12588,1080,745,12587,6701,416,1275,1458],"class_list":["post-31976","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-case-studies","category-case-study-newsletter","category-regional-news","category-south-africa","category-top-stories","category-used","tag-africa","tag-angelique-montalto","tag-anglo-american","tag-asia","tag-australasia","tag-canada","tag-de-beers","tag-europe","tag-johannesburg","tag-lindie-posthumus","tag-north-america","tag-south-america","tag-uber","tag-uk"],"acf":[],"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"_links":{"self":[{"href":"https:\/\/www.intelligentcio.com\/africa\/wp-json\/wp\/v2\/posts\/31976","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.intelligentcio.com\/africa\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.intelligentcio.com\/africa\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.intelligentcio.com\/africa\/wp-json\/wp\/v2\/users\/25"}],"replies":[{"embeddable":true,"href":"https:\/\/www.intelligentcio.com\/africa\/wp-json\/wp\/v2\/comments?post=31976"}],"version-history":[{"count":5,"href":"https:\/\/www.intelligentcio.com\/africa\/wp-json\/wp\/v2\/posts\/31976\/revisions"}],"predecessor-version":[{"id":31983,"href":"https:\/\/www.intelligentcio.com\/africa\/wp-json\/wp\/v2\/posts\/31976\/revisions\/31983"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.intelligentcio.com\/africa\/wp-json\/wp\/v2\/media\/31980"}],"wp:attachment":[{"href":"https:\/\/www.intelligentcio.com\/africa\/wp-json\/wp\/v2\/media?parent=31976"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.intelligentcio.com\/africa\/wp-json\/wp\/v2\/categories?post=31976"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.intelligentcio.com\/africa\/wp-json\/wp\/v2\/tags?post=31976"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}