{"id":32400,"date":"2020-03-12T10:48:31","date_gmt":"2020-03-12T10:48:31","guid":{"rendered":"https:\/\/www.intelligentcio.com\/africa\/?p=32400"},"modified":"2020-03-18T09:37:11","modified_gmt":"2020-03-18T09:37:11","slug":"servicenow-introduces-now-intelligence-for-ai-and-analytics","status":"publish","type":"post","link":"https:\/\/www.intelligentcio.com\/africa\/2020\/03\/12\/servicenow-introduces-now-intelligence-for-ai-and-analytics\/","title":{"rendered":"ServiceNow introduces Now Intelligence for AI and Analytics"},"content":{"rendered":"\n<p><strong><em>The Orlando release of the Now Platform enables a smarter way to workflow; Industry leaders, including Adobe, Deloitte and Equinix, are using the Now Platform to power their Digital Transformations. <\/em><\/strong><\/p>\n\n\n\n<p><a href=\"https:\/\/www.servicenow.com\/\">ServiceNow<\/a>,a leading\ndigital workflow company that makes work, work better for people, has\nintroduced the Now Platform <a href=\"https:\/\/www.servicenow.com\/now-platform\/latest-release.html\">Orlando\nrelease<\/a>, featuring <a href=\"https:\/\/www.servicenow.com\/now-platform\/now-intelligence.html\">Now\nIntelligence<\/a>, a new set of powerful AI and analytics capabilities. <\/p>\n\n\n\n<p>With Now Intelligence, ServiceNow empowers enterprises with new\ninsights that enable employees to work smarter and faster, streamline business\ndecisions and unlock new levels of productivity. <\/p>\n\n\n\n<p>Worldwide, companies are focused on delivering great customer and\nemployee experiences. And behind every great experience is a great workflow.\nThat\u2019s what ServiceNow enables. With Now Intelligence embedded into its <a href=\"https:\/\/www.servicenow.com\/now-platform.html\">Now\nPlatform<\/a>, ServiceNow advances\nits position as a pioneer delivering practical, purpose-built AI and analytics to\nthe enterprise. Now Intelligence enables employees to quickly and easily make\ndecisions, solve problems, find answers and automate tasks \u2013 making their lives\nat work simple, easy and convenient. <\/p>\n\n\n\n<p>ServiceNow is a strategic Digital Transformation partner to the\nworld\u2019s largest enterprises, including approximately 80% of the Fortune 500. These\nenterprises use the Now Platform as their \u201cplatform of platforms\u201d to streamline\nwork by integrating siloed, legacy systems and digitising complex workflows and\nprocesses across their organisations. Adobe, Deloitte, Equinix, Red Hat, Nutanix, UnitedLex,\nwhyaye!, Acorio, Autotestpro and Highmetric are examples of companies using the\nNow Platform to power their Digital Transformations.<\/p>\n\n\n\n<p>\u201cPeople should be able to work the way they\nwant to, not the way that most software today dictates they have to,\u201d said Chirantan \u2018CJ\u2019 Desai, Chief Product\nOfficer of ServiceNow. \u201cThe Orlando release provides powerful new AI and\nanalytics capabilities to help people work smarter and faster. This added\nintelligence will help people make better decisions via insights and\nrecommendations, helping them predict and solve issues before they become business\nand customer problems. Now Intelligence built into the Now Platform is a\nsmarter way to workflow, and that enables great experiences and greater\nproductivity.\u201d<\/p>\n\n\n\n<p>With its Orlando release, ServiceNow continues\nto deliver consumer-grade mobile experiences across the enterprise. And with\nNow Intelligence, the Now Platform delivers great experiences that: <\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><strong>Help people get work done smarter and faster <\/strong>byautomatically\nsurfacing context-aware recommendations, predictions and insights to help teams\nact on the fly. <\/li><li><strong>Deliver better\nself-service experiences<\/strong> with intelligent, \u201calways on\u201d virtual agents\nacross any channel, so customers and employees can quickly get what they need\nand take action. <\/li><li><strong>Better predict\nissues and automate actions <\/strong>with virtual agents fully embedded in the Now\nPlatform. Customers and employees are now empowered to initiate workflows with\ndynamic conversations that deliver results by automating requests for quick resolutions\nanytime, anywhere.<\/li><li><strong>Enable better\nbusiness decisions <\/strong>by drivingtransparency and alignment at all levels of the organisation and providing\nteams and process owners with valuable insight into real-time patterns and\ntrends so they can make more informed decisions and quickly identify areas for\nimprovement.<\/li><\/ul>\n","protected":false},"excerpt":{"rendered":"<p>The Orlando release of the Now Platform enables a smarter way to workflow; Industry leaders, including Adobe, Deloitte and Equinix, are using the Now Platform to power their Digital Transformations. ServiceNow,a leading digital workflow company that makes work, work better for people, has introduced the Now Platform Orlando release, featuring Now Intelligence, a new set [&hellip;]<\/p>\n","protected":false},"author":18,"featured_media":32495,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[36,399,183],"tags":[3059,496,109,2102,12783,2384,12784,11258,7581,774],"class_list":["post-32400","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-intelligent-technology","category-more-news","category-software","tag-adobe","tag-ai","tag-analytics","tag-deloitte","tag-digital-transformations","tag-equinix","tag-now-intelligence","tag-now-platform","tag-orlando","tag-servicenow"],"acf":[],"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"_links":{"self":[{"href":"https:\/\/www.intelligentcio.com\/africa\/wp-json\/wp\/v2\/posts\/32400","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.intelligentcio.com\/africa\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.intelligentcio.com\/africa\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.intelligentcio.com\/africa\/wp-json\/wp\/v2\/users\/18"}],"replies":[{"embeddable":true,"href":"https:\/\/www.intelligentcio.com\/africa\/wp-json\/wp\/v2\/comments?post=32400"}],"version-history":[{"count":3,"href":"https:\/\/www.intelligentcio.com\/africa\/wp-json\/wp\/v2\/posts\/32400\/revisions"}],"predecessor-version":[{"id":32410,"href":"https:\/\/www.intelligentcio.com\/africa\/wp-json\/wp\/v2\/posts\/32400\/revisions\/32410"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.intelligentcio.com\/africa\/wp-json\/wp\/v2\/media\/32495"}],"wp:attachment":[{"href":"https:\/\/www.intelligentcio.com\/africa\/wp-json\/wp\/v2\/media?parent=32400"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.intelligentcio.com\/africa\/wp-json\/wp\/v2\/categories?post=32400"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.intelligentcio.com\/africa\/wp-json\/wp\/v2\/tags?post=32400"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}