Retail\nsolutions provider Smollan has once again looked to CRS Technologies to provide\na payroll solution for its African operation.<\/p>\n\n\n\n
Founded in 1931, Smollan is a retail solutions company\nthat delivers growth for retailers and brand owners across five continents,\ncovering every aspect of how brands are managed in retail environments through\nthe creation and execution of leading solutions in advisory, sales and retail\nexecution, marketing solutions, technology and e-commerce. <\/p>\n\n\n\n
Internationally recognised for its exceptional human\nplatform of more than 80,000 people and its sophisticated systems, Smollan\ndrives sales and creates brilliant shopper experiences for some of the world\u2019s\nmost loved brands.<\/p>\n\n\n\n
With\na strong footprint in sub-Saharan Africa and growing businesses in North\nAfrica, Smollan is able to offer its clients retail solutions across key\nmarkets on the continent.<\/p>\n\n\n\n
\u201cWe\noriginally chose the CRS payroll solution for its flexibility, ease of\ntransactions and history recording capability, and had been running it\nsuccessfully since 2000,\u201d said Milana Pretorius, Finance Executive: Operations\nat Smollan. \u201cBy 2017, however, we found the system to be cumbersome, outdated\nand unable to offer the \u2018new millennium\u2019 functionality we were looking for,\nsuch as deployment to a mobile device.\u201d<\/p>\n\n\n\n
Post\ndiscussions, Smollan was delighted to discover that CRS was in the process of\nundergoing a complete makeover, which included putting a fresh, innovative\nstrategic outlook in place.<\/p>\n\n\n\n
\u201cThe\npayroll solution still offers the same reliable and robust functionality, but\nnew enhancements were on the cards that completely aligned with Smollan\u2019s\nfuture payroll functionality requirements,\u201d said Pretorius. <\/p>\n\n\n\n
The\nrollout and implementation of a brand-new CRS system, with a fresh new look and\nfeel, together with modules that Smollan hadn\u2019t previously utilised, and a new\ncustom-designed Smollan payslip, began in January 2019 but with an extremely\ntight deadline. <\/p>\n\n\n\n
\u201cInstead\nof the standard four-to-six-month implementation, Smollan needed to be up and\nrunning within 10 weeks to coincide with the start of the new financial year,\u201d said\nCRS General Manager, Ian McAlister. \u201cThis meant the joint implementation teams\nhad to work long hours, late into the nights and throughout weekends.\u201d<\/p>\n\n\n\n
\u201cTo\nroll out a payroll solution the size of Smollan\u2019s operation takes real\ndedication, but the commitment of our internal team, together with the support\nwe received from CRS, was phenomenal,\u201d Pretorius added. <\/p>\n\n\n\n
\u201cThe\nfact that the Smollan team was already familiar with the CRS system meant that\nvery little education was required from our side, which facilitated a speedy\nimplementation,\u201d McAlister continues. <\/p>\n\n\n\n
\u201cThey\nknew and understood the principles and processes and there was a strong\nwillingness and determination from both sides to meet the deadline and make it\nwork. Additionally, the staff were looking forward to going back to the CRS\nsystem, which also made things easier.\u201d<\/p>\n\n\n\n
Pulling\nout all the stops, the team succeeded in meeting all critical expectations by\nMarch, and all staff were paid accurately and on time at the month\u2019s-end.<\/p>\n\n\n\n
Following\nthe South African rollout, CRS has begun implementing its payroll solution for\nall the African countries in which Smollan has a presence \u2013 Botswana, Dubai,\nEthiopia, Kenya, Lesotho, Malawi, Mauritius, Morocco, Mozambique, Rwanda,\nSwaziland and Zambia.<\/p>\n\n\n\n
\u201cWe\u2019re\ncurrently exploring the analytics and reporting functionality of the CRS system\nand are looking forward to implementing the myWorkday app, which will be\nintegrated with our internal capturing system, Smollan Mobile Finance, to\nfurther enhance data accuracy, ease of use and creating efficiencies,\u201d\nPretorius adds. <\/p>\n\n\n\n
\u201cSmollan\nhas been operating since 1931 and this will mark the first-time employees will\nbe able to view their details online. Others may regard this as\ninconsequential, but for us it\u2019s a huge milestone.\u201d<\/p>\n\n\n\n
McAlister\nadded: \u201cWe appreciate that Smollan has restored its faith in CRS. Our system\nnow forms the central point of employee data and has become the go-to data\nsource for most of the employee functions performed by the company.<\/p>\n\n\n\n
\u201cWe\nintend to continue enhancing the system to enable us to roll out new\nfunctionality within the Smollan environment.\u201d<\/p>\n","protected":false},"excerpt":{"rendered":"
Retail solutions provider Smollan has once again looked to CRS Technologies to provide a payroll solution for its African operation. Founded in 1931, Smollan is a retail solutions company that delivers growth for retailers and brand owners across five continents, covering every aspect of how brands are managed in retail environments through the creation and […]<\/p>\n","protected":false},"author":18,"featured_media":32416,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[34,9057,602,183,13],"tags":[1241,10221,5040,601,1203,297,1905,1182,345,12785,1124,929,407,656,680,6133,419,12786],"class_list":["post-32415","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-case-studies","category-north-africa","category-retail","category-software","category-top-stories","tag-botswana","tag-crs","tag-crs-technologies","tag-dubai","tag-ethiopia","tag-kenya","tag-lesotho","tag-malawi","tag-mauritius","tag-milana-pretorius","tag-morocco","tag-mozambique","tag-north-africa","tag-retail","tag-rwanda","tag-smollan","tag-sub-saharan-africa","tag-swaziland-zambia"],"acf":[],"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"_links":{"self":[{"href":"https:\/\/www.intelligentcio.com\/africa\/wp-json\/wp\/v2\/posts\/32415","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.intelligentcio.com\/africa\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.intelligentcio.com\/africa\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.intelligentcio.com\/africa\/wp-json\/wp\/v2\/users\/18"}],"replies":[{"embeddable":true,"href":"https:\/\/www.intelligentcio.com\/africa\/wp-json\/wp\/v2\/comments?post=32415"}],"version-history":[{"count":3,"href":"https:\/\/www.intelligentcio.com\/africa\/wp-json\/wp\/v2\/posts\/32415\/revisions"}],"predecessor-version":[{"id":32419,"href":"https:\/\/www.intelligentcio.com\/africa\/wp-json\/wp\/v2\/posts\/32415\/revisions\/32419"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.intelligentcio.com\/africa\/wp-json\/wp\/v2\/media\/32416"}],"wp:attachment":[{"href":"https:\/\/www.intelligentcio.com\/africa\/wp-json\/wp\/v2\/media?parent=32415"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.intelligentcio.com\/africa\/wp-json\/wp\/v2\/categories?post=32415"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.intelligentcio.com\/africa\/wp-json\/wp\/v2\/tags?post=32415"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}