Bank of Abyssinia (BoA), Ethiopia\u2019s leading and fastest-growing bank in the region, has announced a partnership with Xpert Digital (XD), a certified Temenos Professional Service Partner for the Middle East and Africa (MEA), to implement Temenos Infinity.<\/p>\n\n\n\n
In terms of the partnership, XD will revamp the bank\u2019s existing retail and corporate banking to offer feature-rich and innovative digital banking services for BoA\u2019s customers across both segments.<\/p>\n\n\n\n
BoA plans to accelerate customer growth by implementing Temenos Infinity, one of the world\u2019s best-selling digital banking platform. According to BoA, Temenos Infinity will enable it to increase digital revenues and reduce customer onboarding time significantly. In addition, Temenos Infinity will give BoA customers the ability to have seamless, reliable, easy-to-use and secure mobile banking services. The implementation is part of BoA\u2019s commitment to offer a unified and superior omnichannel experience to its customers across all touchpoints and facilitate true, anytime, anywhere banking.<\/p>\n\n\n\n
\u201cWe are committed to our customers, who are our number one priority. And our focus remains the same, which is to cater to our customers with a world-class experience. We are one of the leading banks in Ethiopia and are excited to announce that we will be using Temenos Infinity as our platform to kick off our digital journey,\u201d said Sosina Mengesha Rundassa, CDO, BoA. \u201cTo help us achieve our aim, we carefully and thoroughly reviewed Temenos\u2019 partners and decided to select Xpert Digital as our Digital Transformation partner. Xpert Digital seems to perfectly fit the criteria for our innovation and breakthrough in the digital world. XD\u2019s ongoing projects and previous experience show the knowledge and dedication they have about digital banking. We believe this partnership will lead us to become one of Africa\u2019s leading banks.\u201d<\/p>\n\n\n\n
XD, with years of digital banking experience and a successful track record for numerous implementations, will help transform BoA\u2019s retail mobile banking and SME digital banking experience.<\/p>\n\n\n\n
Hammad Rasool, Co-Founder and Director, Xpert Digital, said: \u201cWhen BoA decided to select Temenos Infinity for their digital banking transformation, they needed an experienced, committed, and reliable services partner who understands digital banking challenges and with proven Temenos Infinity implementation experience. We are thrilled to announce the start of our partnership with Bank of Abyssinia. XD\u2019s proven Temenos knowledge, skilled team and regional banking experience will accelerate the deployment time and enhance BoA\u2019s digital customer experience.\u201d<\/p>\n\n\n\n
Rasool added that: \u201cTemenos Infinity\u2019s out-of-the-box integration adaptors and XD\u2019s integration experience will help BoA consolidate back-end systems to offer its customers a unified, omnichannel experience. We are glad to become a strategic partner for BoA\u2019s Digital Transformation journey and will continue to support BoA and Temenos Infinity customers globally by offering a best-in-class digital experience to their customers.\u201d<\/p>\n\n\n\n
Jean-Paul Mergeai, President International Sales, Temenos, said: \u201cBank of Abysinnia is joining the world\u2019s most customer-centric banks in choosing Temenos Infinity to transform their digital banking. Today\u2019s consumers expect the same kind of responsive experience for their banking needs as they get from e-commerce sites. With Temenos Infinity, BoA can get to market fast with a modern digital bank that offers exceptional, personal customer experiences combining digital technology with a human touch. Ultimately, enabling the bank to increase digital revenue, cut customer onboarding time and achieve higher customer satisfaction.\u201d<\/p>\n","protected":false},"excerpt":{"rendered":"
Bank of Abyssinia (BoA), Ethiopia\u2019s leading and fastest-growing bank in the region, has announced a partnership with Xpert Digital (XD), a certified Temenos Professional Service Partner for the Middle East and Africa (MEA), to implement Temenos Infinity. In terms of the partnership, XD will revamp the bank\u2019s existing retail and corporate banking to offer feature-rich […]<\/p>\n","protected":false},"author":18,"featured_media":41725,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[565,7383,9058,396,36,9056,183,13],"tags":[9357,1203,10143,14793],"class_list":["post-41724","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-banking-finance","category-digital-transformation","category-east-africa","category-industry-verticals","category-intelligent-technology","category-regions","category-software","category-top-stories","tag-bank-of-abyssinia","tag-ethiopia","tag-temenos-infinity","tag-xpert-digital"],"acf":[],"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"_links":{"self":[{"href":"https:\/\/www.intelligentcio.com\/africa\/wp-json\/wp\/v2\/posts\/41724","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.intelligentcio.com\/africa\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.intelligentcio.com\/africa\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.intelligentcio.com\/africa\/wp-json\/wp\/v2\/users\/18"}],"replies":[{"embeddable":true,"href":"https:\/\/www.intelligentcio.com\/africa\/wp-json\/wp\/v2\/comments?post=41724"}],"version-history":[{"count":1,"href":"https:\/\/www.intelligentcio.com\/africa\/wp-json\/wp\/v2\/posts\/41724\/revisions"}],"predecessor-version":[{"id":41726,"href":"https:\/\/www.intelligentcio.com\/africa\/wp-json\/wp\/v2\/posts\/41724\/revisions\/41726"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.intelligentcio.com\/africa\/wp-json\/wp\/v2\/media\/41725"}],"wp:attachment":[{"href":"https:\/\/www.intelligentcio.com\/africa\/wp-json\/wp\/v2\/media?parent=41724"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.intelligentcio.com\/africa\/wp-json\/wp\/v2\/categories?post=41724"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.intelligentcio.com\/africa\/wp-json\/wp\/v2\/tags?post=41724"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}