{"id":79542,"date":"2026-01-26T12:19:10","date_gmt":"2026-01-26T12:19:10","guid":{"rendered":"https:\/\/www.intelligentcio.com\/africa\/?p=79542"},"modified":"2026-06-11T14:54:54","modified_gmt":"2026-06-11T13:54:54","slug":"matumi-and-braintree-move-from-limited-legacy-erp-to-scalable-business-central","status":"publish","type":"post","link":"https:\/\/www.intelligentcio.com\/africa\/2026\/01\/26\/matumi-and-braintree-move-from-limited-legacy-erp-to-scalable-business-central\/","title":{"rendered":"Matumi and Braintree move from limited legacy ERP to scalable Business Central"},"content":{"rendered":"\n

Braintree partners with Matumi Fresh to maintain exceptional levels of customer service and satisfaction by optimising legacy technology.<\/em><\/p>\n\n\n\n

Braintree has partnered with Matumi Fresh to maintain exceptional levels of customer service and satisfaction by optimising legacy technology.<\/p>\n\n\n\n

Matumi Fresh, a family-run business established in 1995, provides fresh fruit and vegetables to the five-star hospitality industry. The business has grown from a small local supplier of high-quality goods to lodges, hotels and restaurants in the Mpumalanga region to become a trusted name in hospitality distribution, with more than 100 employees and a fleet of 30 delivery vehicles. The company needed to streamline its operations and optimise and update its systems to ensure it could efficiently keep up with customer demand, which led it to Microsoft Business Central.<\/p>\n\n\n\n

\u201cWhen our customers order something, they need to get exactly what they want, when they want it, which means we need systems capable of meeting this demand perfectly,\u201d said Nick Wood, General Manager at Matumi Fresh Group. \u201cOur inventory management, especially from a cost accounting point of view, wasn\u2019t keeping up with our needs, and we also wanted to refine and optimise our procurement, back-end and logistics systems. It was essential that our operations levelled up to business growth.\u201d<\/p>\n\n\n\n

The original system could not keep up, but the Braintree offering for Matumi Fresh delivered exactly what the business required. The system recommended by Braintree included the right processes and scale. As Wood said: \u201cThere was very little we needed to add; Braintree understood what we wanted right from the start.\u201d<\/p>\n\n\n\n

From farm to infrastructure modernisation<\/strong>
Matumi Fresh needed a modern, integrated system capable of handling rapid inventory movement, complex cost accounting and daily price fluctuations. The existing platform lacked flexibility, and the business wanted greater accuracy across inventory and reporting. Braintree removed the complexity with a smooth migration from an on-premises legacy enterprise resource planning system to Microsoft Dynamics 365 Business Central, hosted entirely in the cloud, with more than 13 active users now benefiting from its capabilities.<\/p>\n\n\n\n

The project began with a full migration from Google Workspace to Microsoft 365, followed by infrastructure optimisation to ensure reliable connectivity across all locations. Once stability was achieved, the business transitioned to its ERP within the Microsoft ecosystem, a significant move simplified by Braintree\u2019s longstanding expertise.<\/p>\n\n\n\n

\u201cFrom the beginning, the Braintree team was incredible,\u201d said Wood. \u201cThey were patient and professional and always on hand to provide support. It felt like a true partnership. Now our entire environment lives in the cloud, and everything has been carefully mapped and migrated to remove the core issues that were affecting our operations.\u201d<\/p>\n\n\n\n

Automation and accuracy<\/strong>
One of the standout achievements of the integration was the custom price list functionality. The fresh produce market is highly volatile, with prices changing daily based on availability and cost. Previously, updating price lists consumed a significant amount of time each week. The consulting team, led by Eben Prinsloo, worked extensively on site with Matumi Fresh to ensure the solution aligned precisely with business requirements.<\/p>\n\n\n\n

Matumi Fresh now operates an automated solution within Microsoft Dynamics 365 Business Central that adjusts selling prices to maintain a consistent gross profit margin based on the latest cost price, transforming efficiency and significantly reducing administration.<\/p>\n\n\n\n

\u201cIt used to be a task that took us two to three hours, three times a week,\u201d said Wood. \u201cNow it\u2019s done in minutes, and the system is incredibly accurate, so we have complete control and confidence in its capabilities.\u201d<\/p>\n\n\n\n

The automation has saved substantial time, improved price accuracy, reduced manual errors and delivered a direct impact on profitability.<\/p>\n\n\n\n

Smooth and clean implementation<\/strong>
Collaboration and innovative thinking were key success factors. Matumi Fresh took ownership of data preparation, ensuring 90% of information was clean and structured before migration. The result was a four-month implementation from initial scoping to go-live, with minimal disruption to operations.<\/p>\n\n\n\n

\u201cThe plan was to start on Friday and finish by Sunday, and by 6pm on the Sunday, the last transaction was in and the system was ready,\u201d said Jarred Smits, Sales Executive for Business Applications at Braintree. \u201cThe business now benefits from a scalable and agile Microsoft ecosystem, which includes AI-driven tools that allow it to deepen its capabilities across areas such as demand forecasting and inventory optimisation.\u201d<\/p>\n\n\n\n

Braintree continues to support Matumi Fresh with ongoing enhancements, including a roadmap for AI-assisted demand forecasting, Power BI integration and potential future expansion into Microsoft\u2019s Customer Engagement applications. Throughout the process, the relationship between the two teams evolved into a true collaboration.<\/p>\n\n\n\n

\u201cIt wasn\u2019t a supplier-customer relationship,\u201d said Wood. \u201cIt was a partnership that\u2019s given us the confidence to take the next steps in our business.\u201d<\/p>\n\n\n\n

The implementation has fundamentally changed how the company approaches operations, delivering greater system visibility, improved control and scalable foundations for future growth.<\/p>\n","protected":false},"excerpt":{"rendered":"

Braintree partners with Matumi Fresh to maintain exceptional levels of customer service and satisfaction by optimising legacy technology. Braintree has partnered with Matumi Fresh to maintain exceptional levels of customer service and satisfaction by optimising legacy technology. Matumi Fresh, a family-run business established in 1995, provides fresh fruit and vegetables to the five-star hospitality industry. […]<\/p>\n","protected":false},"author":18,"featured_media":79543,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[16131,34,6637,1197,183,13],"tags":[8922,19582,7873,389,517,19580,19581,19579,8720,10251],"class_list":["post-79542","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-africa","category-case-studies","category-channel","category-hospitality","category-software","category-top-stories","tag-braintree","tag-business-applications","tag-cloud-migration","tag-digital-transformation","tag-erp","tag-hospitality-supply-chain","tag-inventory-management","tag-matumi-fresh","tag-microsoft-365","tag-microsoft-dynamics-365-business-central"],"acf":[],"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"_links":{"self":[{"href":"https:\/\/www.intelligentcio.com\/africa\/wp-json\/wp\/v2\/posts\/79542","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.intelligentcio.com\/africa\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.intelligentcio.com\/africa\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.intelligentcio.com\/africa\/wp-json\/wp\/v2\/users\/18"}],"replies":[{"embeddable":true,"href":"https:\/\/www.intelligentcio.com\/africa\/wp-json\/wp\/v2\/comments?post=79542"}],"version-history":[{"count":1,"href":"https:\/\/www.intelligentcio.com\/africa\/wp-json\/wp\/v2\/posts\/79542\/revisions"}],"predecessor-version":[{"id":79544,"href":"https:\/\/www.intelligentcio.com\/africa\/wp-json\/wp\/v2\/posts\/79542\/revisions\/79544"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.intelligentcio.com\/africa\/wp-json\/wp\/v2\/media\/79543"}],"wp:attachment":[{"href":"https:\/\/www.intelligentcio.com\/africa\/wp-json\/wp\/v2\/media?parent=79542"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.intelligentcio.com\/africa\/wp-json\/wp\/v2\/categories?post=79542"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.intelligentcio.com\/africa\/wp-json\/wp\/v2\/tags?post=79542"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}