{"id":8042,"date":"2016-06-27T15:49:58","date_gmt":"2016-06-27T11:49:58","guid":{"rendered":"http:\/\/www.intelligentcio.com\/africa\/?p=8042"},"modified":"2016-06-27T15:49:58","modified_gmt":"2016-06-27T11:49:58","slug":"40-emea-banks-indicate-digital-transformation-front-office-initiative","status":"publish","type":"post","link":"https:\/\/www.intelligentcio.com\/africa\/2016\/06\/27\/40-emea-banks-indicate-digital-transformation-front-office-initiative\/","title":{"rendered":"40% EMEA banks indicate digital transformation front-office initiative"},"content":{"rendered":"

A survey released by SAP shows that just one in four banks, 24% in EMEA has created and executed a holistic end-to-end digital transformation strategy to engage customers. The study also showed that while 96% of the banks polled had completed some kind of digital transformation initiative DX, room for improvement remains.<\/p>\n

Conducted by IDC Financial Insights and sponsored by SAP, the study The Digital-Ready Bank<\/a>, surveyed 250 retail and corporate banks across EMEA. The findings show digital transformation often occurs only in the front office, creating islands of innovation that prevent banks from reaping the benefits of digital transformation at an organisational level. Chief among these benefits is the ability for banks to reduce costs while still delivering an optimised and individualised experience to customers.<\/p>\n

Other key findings of the study include:<\/p>\n