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Juniper Networks transforms customer service for Meesho

Fast-growing Indian e-commerce marketplace Meesho has seen significant improvement in partner call center performance with Juniper’s AI-driven SD-WAN solution. Across India, Meesho has gained popularity among digital consumers and retailers alike by making online selling and shopping hassle-free and affordable. As the fastest ever e-commerce business to acquire over 100 million users in India, it is […]

Canberra Hospital enhances patient safety with smart medical devices and messaging solution

Open standards solution easily integrated and interconnected across locations within the hospital’s existing infrastructure. Canberra Hospital provides general and tertiary acute public healthcare to the ACT and surrounding NSW region in Australia. Canberra Hospital is the largest public hospital in the area providing care to more than 500,000 people through a range of services including […]

Allied Bank adopts a proactive security strategy with Recorded Future Intelligence

Pakistan’s largest bank relies on Recorded Future Intelligence Cloud to detect and respond to threats before they can do harm. The financial services industry is changing quickly as institutions undergo Digital Transformations to meet client expectations for a digital and online banking experience. But while digital technologies are critical to innovation, they also expose financial […]

Intelligence: The cornerstone of Toshiba’s aggressive security transformation

Recorded Future’s intelligence powers manufacturing giant Toshiba’s advanced security strategy. Kenji Kojima, Senior Manager of Cyber Security Technology Center, Toshiba, discusses how Recorded Future’s superiority in both breadth of information coverage and volume of information was the deciding factor behind it becoming Toshiba’s intelligence provider for its Cyber Security Center. Toshiba, the multi-national conglomerate technology […]

Fashion retailer Super uses Freshworks Software to convert customer support tickets into more eCommerce sales

Supara Group, a large Southeast Asian clothing company, automates responses to its skyrocketing online customer queries using Freshdesk Omnichannel and Freshchat. Freshworks, a software company empowering the people who power business, have helped Thai clothing retailer, Supara Group, accelerate e-commerce sales with faster response times to customer queries with the conversational messaging capabilities of Freshdesk Omnichannel and Freshchat. Like many […]

Churches of Christ in Queensland boosts network cybersecurity with Vectra

Vectra’s AI-driven cybersecurity threat detection and response platform provide increased visibility to secure critical data and digital communications.  Vectra AI, a leader in AI-driven cyberthreat detection and response for hybrid and multi-cloud enterprises, has announced that Churches of Christ in Queensland has selected its AI-driven cybersecurity platform to strengthen its defense against a landscape of increasing cyberthreats.  […]

Roses Only achieves record customer retention with Macquarie Telecom

Australia’s leading online flower delivery service reports record customer retention, doubles orders, mitigates impact from Brisbane floods and eyes business expansion with support from Macquarie Telecom. Macquarie Telecom, part of Macquarie Telecom Group, has announced it has helped Roses Only Group, Australia’s leading online flower delivery service, achieve record levels of customer retention. With access […]

Studio RD101 accelerates production of Metaverse content with high-performance storage from Quantum

Studio RD101 is a leading visual effects (VFX) and media production studio in South Korea that contributes to a variety of TV shows, films and streaming programs. To meet fast-growing demand for Metaverse content, RD101 needed to build a robust, scalable storage environment. By implementing an end-to-end, multi-tiered solution based on the Quantum StorNext platform, […]

KDDI deploys Veeam to protect its cloud infrastructure and enhance customer experience

KDDI, a leading telecommunications carrier in Japan, has deployed Veeam to continue to meet the companies’ evolving backup needs. As one of Japan’s leading telecommunications carriers, KDDI develops a variety of solutions for individuals and corporations. Supporting these business activities is the company-wide private cloud platform for internal use, called ‘CKKB’. “In the past, infrastructure […]

SAS partners with Jakarta government to deploy super-app JAKI and Flood Control System 

Analytics company SAS to undertake initiative to propel Indonesian capital towards Smart City status using AI and IoT.  Leading multinational analytics software company SAS Institute has established a partnership with the Jakarta City Government to boost the deployment of Digital Transformation initiatives such as the Digital Government Plan and the Flood Control System.  “Given the […]

UTS streamlines support with Rimini Street to counter IT skills shortage

Third-party support and security enable the University of Technology Sydney to slash support wait times and improve service delivery as the tertiary education sector navigates skills shortages and moves to hybrid learning. Rimini Street, a global provider of enterprise software products and services, a leading third-party support provider for Oracle and SAP software products and a […]

Edith Cowan University adopts Tribal to streamline reporting to TCSI portal

Edith Cowan University (ECU) streamlined the way it reports to the Australian Government’s Transforming the Collection of Student Information (TCSI) portal with the Tribal Callista and Tribal Submissions solutions. Spanning over three campuses in Western Australia with over 30,000 undergraduate and postgraduate students, Edith Cowan University’s (ECU) mission is to transform lives and enrich society. […]

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