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Case Studies

Henley Homes implements a range of Hyland’s Content Services management software solutions

Introduction Australian residential property developer, Henley Homes, has implemented a range of Hyland’s Content Services management software solutions to help improve its cash flow and the control of millions of files related to more than 2,000 projects across Australia. The company initially subscribed to a limited roll-out of OnBase licences to help the Accounts Payable […]


James Cook University ensures 100% data availability for students, faculty and staff with Veeam

The Business Challenge Data has become integral to life at James Cook University for students and staff alike. Students, both on campus and online, can access over 129,000 hours of recorded lectures and other video materials, with over 730,000 logged views. As Head of James Cook University’s ICT Infrastructure Services, Swain Kirk, said: “Our data […]


Auckland Transport utilizes F5 solutions to optimize residents’ public transportation experience

Auckland Transport is responsible for providing a safe, efficient and sustainable transportation system that meets the needs of a rapidly growing population of residents and visitors. Leveraging technology as a key enabler, Auckland Transport deployed F5’s comprehensive security solutions to not only improve operational efficiency and effectiveness, but to also provide a safe and optimal […]


Bank of Thailand chooses FireEye technology to manage advanced protection

As a major economic institution in one of the growing regions of the world, the central bank relies on an IT infrastructure that is capable of handling a variety of demands and issues. Keeping up with the latest cybersecurity advances and challenges is needed to keep the organization secured. New threats, increasing in volume and […]


Malaysia Airlines unifies the employee experience with ServiceNow

Malaysia Airlines flies 40,000 guests daily to more than 50 destinations worldwide. Customer satisfaction and experience is a key priority for the airline. Using ServiceNow, employees are at the centre of their IT services; back office services have been simplified; and employees are now served by a single window of service. A mobile-first, cloud-first strategy  […]


IT Service Management to ‘Give me my time back’

A business of Compass Group PLC, Compass Group Australia provides food and support services to clients in industries such as defence, offshore and remote regions, hospitals and senior living, education and sport and leisure. In Australia, the business provides 65 million meals and sells 10 million cups of coffee per year, using $200 million worth […]


Australian Catholic University delivers consumer-grade staff and student services on the Now Platform

The Now Platform enables Australian Catholic University to deliver Service Central, a transformational initiative that provides modern enterprise service management, by integrating the services of nine business areas into one platform. The platform also delivers a Student Services portal for AskACU, the university’s student inquiry management solution. Leading Australia university serves thousands of students and […]


Alliance Bank uses digital platform to deliver customer experience

Overview Alliance Bank Malaysia Berhad and its subsidiaries, Alliance Investment Bank Berhad and Alliance Islamic Bank Berhad, are a dynamic, integrated financial services group offering banking and financial solutions through its consumer banking, small- and medium-sized enterprise (SME) banking, corporate and commercial banking, Islamic banking, investment banking, and stockbroking businesses. In partnership with Red Hat, Alliance […]


Turn to Pure Storage for high performance and reliability

Prime Credit offers a wide range of financial services including personal loans, loans for property owners and credit cards. To deliver a superior customer experience, Prime Credit has a loan and credit card processing system that allows customers to apply online and receive instant loan approval. Prime Credit is committed to enhancing its online services […]


Thailand’s TMC transitions outsourced call centre service to the cloud

Tikal Center, an innovative developer of business communications technologies for intelligent call centre operations and services, and Teleinfo Media PLC (TMC), a leading provider of outsourced contact centre services for businesses in Thailand, have jointly announced that TMC has expanded its usage of the cloud-based Tikal Call Center to maintain the service operations of its customers while […]


Adelaide Oval overhauls IT to compete in the digital arena

Nutanix has announced it has overhauled Adelaide Oval’s IT environment to help improve business operations and lower costs while reducing the organisation’s carbon footprint. Adelaide Oval is the premier sports ground in Adelaide, South Australia, and home to the Adelaide Crows, Port Adelaide Power and other prominent sports brands. The ground has an increasingly diverse […]


Cultivating a successful risk management strategy for secure operations

Assessing and addressing risk is essential to the role of a CISO as well as being a core factor in minimising disruption to business operations. Martin Redmond assists CIOs and CISOs with implementing relative controls outlined in their frameworks, and he is currently doing this for John Deere Financial. Martin Redmond is CEO of Analytic […]


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