{"id":47335,"date":"2025-07-21T09:04:57","date_gmt":"2025-07-21T08:04:57","guid":{"rendered":"https:\/\/www.intelligentcio.com\/apac\/?post_type=lead-generation&#038;p=47335"},"modified":"2025-08-12T16:27:13","modified_gmt":"2025-08-12T15:27:13","slug":"14654-salesforce-your-guide-to-ai-and-data-in-field-service","status":"publish","type":"lead-generation","link":"https:\/\/www.intelligentcio.com\/apac\/lead-generation\/14654-salesforce-your-guide-to-ai-and-data-in-field-service\/","title":{"rendered":"Your Guide to AI and Data in Field Service"},"content":{"rendered":"<div class=\"wp-brand-logo text-center\"><img decoding=\"async\" src=\"https:\/\/www.intelligentcio.com\/apac\/wp-content\/uploads\/sites\/44\/2022\/07\/Presented-By-salesforce-enterprise.png\" alt=\"Logo\" \/><\/div>\n<div class=\"wp-title text-center\">\n<h1>Your Guide to AI and Data in Field Service<\/h1>\n<\/div>\n<div class=\"wp-inner-content\">\n<div class=\"col-md-6\"><img decoding=\"async\" class=\"aligncenter\" style=\"width: 300px;\" src=\"https:\/\/www.intelligentcio.com\/apac\/wp-content\/uploads\/sites\/44\/2025\/04\/Your-Guide-to-AI-and-Data-in-Field-Service-LP-Img.png\" alt=\"Landing Page Image\" \/><\/p>\n<div>\n<p>This Salesforce Field Service Guide holds insights from over 5,500 service and field professionals and stories of how Fisher &amp; Paykel, Bittn and Afea Care Services are trailblazing with AI and data for their Field Service.<\/p>\n<\/div>\n<div>\n<p>See how top-performing field service organisations are using AI and automation to boost field service productivity and deliver a better customer experience.<\/p>\n<\/div>\n<p>In this guide, you&#8217;ll discover how to:<\/p>\n<ul>\n<li>Optimise workforce scheduling with real-time data and AI<\/li>\n<li>Improve first-time fix rates through connected tools and insights<\/li>\n<li>Boost field technician productivity with integrated data<\/li>\n<\/ul>\n<div>Unlock the full potential of your field service teams \u2013 download the guide now to explore practical strategies you can implement today.<\/div>\n<\/div>\n<div class=\"col-md-6\">\n<h3>Please fill out the form to download.<\/h3>\n\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f47336-o1\" lang=\"en-GB\" dir=\"ltr\" data-wpcf7-id=\"47336\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/apac\/wp-json\/wp\/v2\/lead-generation\/47335#wpcf7-f47336-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"47336\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.7\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_GB\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f47336-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7cf_hidden_group_fields\" value=\"[]\" \/><input type=\"hidden\" name=\"_wpcf7cf_hidden_groups\" value=\"[]\" \/><input type=\"hidden\" name=\"_wpcf7cf_visible_groups\" value=\"[]\" \/><input type=\"hidden\" name=\"_wpcf7cf_repeaters\" value=\"[]\" \/><input type=\"hidden\" name=\"_wpcf7cf_steps\" value=\"{}\" \/><input type=\"hidden\" name=\"_wpcf7cf_options\" value=\"{&quot;form_id&quot;:47336,&quot;conditions&quot;:[],&quot;settings&quot;:{&quot;animation&quot;:&quot;yes&quot;,&quot;animation_intime&quot;:200,&quot;animation_outtime&quot;:200,&quot;conditions_ui&quot;:&quot;normal&quot;,&quot;notice_dismissed&quot;:false,&quot;repeater_remove_button&quot;:&quot;bottom&quot;,&quot;notice_dismissed_rollback-cf7-5.6.2&quot;:true,&quot;notice_dismissed_update-cf7-5.9.8&quot;:true}}\" \/>\n<\/fieldset>\n<div class=\"wpcf7-turnstile cf-turnstile\" data-sitekey=\"0x4AAAAAAB5CLHeVt1RTji7B\" data-response-field-name=\"_wpcf7_turnstile_response\"><\/div>\n\n<input class=\"wpcf7-form-control wpcf7-hidden\" value=\"Salesforce\" type=\"hidden\" name=\"wp_brand\" \/>\n<input class=\"wpcf7-form-control wpcf7-hidden\" value=\"Your Guide to AI and Data in Field Service\" type=\"hidden\" name=\"wp_title\" \/>\n<input class=\"wpcf7-form-control wpcf7-hidden\" value=\"https:\/\/www.intelligentcio.com\/apac\/wp-content\/uploads\/sites\/44\/2025\/04\/Your-Guide-to-AI-and-Data-in-Field-Service-WP.pdf\" type=\"hidden\" name=\"wp_url\" \/>\n<table width=\"100%\" border=\"0\" cellpadding=\"3\" id=\"whitepaper-form\">\n\t<tr>\n\t\t<td colspan=\"2\">\n\t\t\t<p><span class=\"required\" style=\"text-align:right; font-size:0.8em; font-family:arial;\">*Required fields<\/span>\n\t\t\t<\/p>\n\t\t<\/td>\n\t<\/tr>\n\t<tr>\n\t\t<td width=\"150\" align=\"left\">\n\t\t\t<p><strong>First Name<\/strong><span class=\"required\">*<\/span>\n\t\t\t<\/p>\n\t\t<\/td>\n\t\t<td align=\"left\">\n\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"first-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"first-name\" \/><\/span>\n\t\t\t<\/p>\n\t\t<\/td>\n\t<\/tr>\n\t<tr>\n\t\t<td width=\"150\" align=\"left\">\n\t\t\t<p><strong>Last Name<\/strong><span class=\"required\">*<\/span>\n\t\t\t<\/p>\n\t\t<\/td>\n\t\t<td align=\"left\">\n\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"last-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"last-name\" \/><\/span>\n\t\t\t<\/p>\n\t\t<\/td>\n\t<\/tr>\n\t<tr>\n\t\t<td width=\"150\" align=\"left\">\n\t\t\t<p><strong>Email<\/strong><span class=\"required\">*<\/span>\n\t\t\t<\/p>\n\t\t<\/td>\n\t\t<td align=\"left\">\n\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"user_email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"user_email\" \/><\/span>\n\t\t\t<\/p>\n\t\t<\/td>\n\t<\/tr>\n\t<tr>\n\t\t<td align=\"left\">\n\t\t\t<p><strong>Company<\/strong><span class=\"required\">*<\/span>\n\t\t\t<\/p>\n\t\t<\/td>\n\t\t<td align=\"left\">\n\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"Company\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"Company\" \/><\/span>\n\t\t\t<\/p>\n\t\t<\/td>\n\t<\/tr>\n\t<tr>\n\t\t<td align=\"left\">\n\t\t\t<p><strong>Industry Sector<\/strong><span class=\"required\">*<\/span>\n\t\t\t<\/p>\n\t\t<\/td>\n\t\t<td align=\"left\">\n\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"sector\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"sector\"><option value=\"\">&#8212;Please choose an option&#8212;<\/option><option value=\"Agriculture &amp; Mining\">Agriculture &amp; Mining<\/option><option value=\"Education\">Education<\/option><option value=\"Engineering, Construction, &amp; Real Estate\">Engineering, Construction, &amp; Real Estate<\/option><option value=\"Financial Services\">Financial Services<\/option><option value=\"Healthcare &amp; Life Sciences\">Healthcare &amp; Life Sciences<\/option><option value=\"Professional Services\">Professional Services<\/option><option value=\"Public Sector\">Public Sector<\/option><option value=\"Retail &amp; CG\">Retail &amp; CG<\/option><option value=\"Manufacturing, Automotive &amp; Energy\">Manufacturing, Automotive &amp; Energy<\/option><option value=\"Travel, Transportation, &amp; Hospitality\">Travel, Transportation, &amp; Hospitality<\/option><option value=\"Communications &amp; Media\">Communications &amp; Media<\/option><option value=\"Nonprofit\">Nonprofit<\/option><option value=\"Technology\">Technology<\/option><option value=\"Other\">Other<\/option><\/select><\/span>\n\t\t\t<\/p>\n\t\t<\/td>\n\t<\/tr>\n\t<tr>\n\t\t<td align=\"left\">\n\t\t\t<p><strong>Country<\/strong><span class=\"required\">*<\/span>\n\t\t\t<\/p>\n\t\t<\/td>\n\t\t<td align=\"left\">\n\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"countrylist\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"countrylist\"><option value=\"\">&#8212;Please choose an option&#8212;<\/option><option value=\"Australia\">Australia<\/option><option value=\"New Zealand\">New Zealand<\/option><\/select><\/span>\n\t\t\t<\/p>\n\t\t<\/td>\n\t<\/tr>\n\t<tr>\n\t\t<td align=\"left\">\n\t\t\t<p><strong>Phone Number<\/strong><span class=\"required\">*<\/span>\n\t\t\t<\/p>\n\t\t<\/td>\n\t\t<td align=\"left\">\n\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"biz-phone\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-tel\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"tel\" name=\"biz-phone\" \/><\/span>\n\t\t\t<\/p>\n\t\t<\/td>\n\t<\/tr>\n\t<tr>\n\t\t<td align=\"left\">\n\t\t\t<p><strong>Job Title<\/strong><span class=\"required\">*<\/span>\n\t\t\t<\/p>\n\t\t<\/td>\n\t\t<td align=\"left\">\n\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"title\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"title\" \/><\/span>\n\t\t\t<\/p>\n\t\t<\/td>\n\t<\/tr>\n\t<tr>\n\t\t<td align=\"left\">\n\t\t\t<p><strong>City<\/strong><span class=\"required\">*<\/span>\n\t\t\t<\/p>\n\t\t<\/td>\n\t\t<td align=\"left\">\n\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"city\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"city\" \/><\/span>\n\t\t\t<\/p>\n\t\t<\/td>\n\t<\/tr>\n\t<tr>\n\t\t<td align=\"left\">\n\t\t\t<p><strong>Company Size<\/strong><span class=\"required\">*<\/span>\n\t\t\t<\/p>\n\t\t<\/td>\n\t\t<td align=\"left\">\n\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"employees\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"employees\"><option value=\"\">&#8212;Please choose an option&#8212;<\/option><option value=\"1 - 20\">1 - 20<\/option><option value=\"21 - 200\">21 - 200<\/option><option value=\"201 - 2,000\">201 - 2,000<\/option><option value=\"2,001 - 4,500\">2,001 - 4,500<\/option><option value=\"4,501 - 9,999\">4,501 - 9,999<\/option><option value=\"10,000+\">10,000+<\/option><\/select><\/span>\n\t\t\t<\/p>\n\t\t<\/td>\n\t<\/tr>\n<\/table>\n<hr \/>\n<tr>\n\t<td align=\"left\">\n\t\t<p><strong>Which of the following best describes your biggest challenge with your current field service processes?<\/strong><span class=\"required\">*<\/span>\n\t\t<\/p>\n\t<\/td>\n\t<td align=\"left\">\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"Question1\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"Question1\"><option value=\"\">&#8212;Please choose an option&#8212;<\/option><option value=\"Improving mobile worker productivity\">Improving mobile worker productivity<\/option><option value=\"Meeting rising customer expectations\">Meeting rising customer expectations<\/option><option value=\"Reducing operational costs\">Reducing operational costs<\/option><option value=\"Manual scheduling &amp; dispatching\">Manual scheduling &amp; dispatching<\/option><option value=\"Reactive work &amp; asset management\">Reactive work &amp; asset management<\/option><option value=\"Poor data quality\">Poor data quality<\/option><option value=\"Growing revenue\">Growing revenue<\/option><\/select><\/span>\n\t\t<\/p>\n\t<\/td>\n<\/tr>\n<tr>\n\t<td align=\"left\">\n\t\t<p><strong>In what timeframe do you see yourself addressing this challenge?<\/strong><span class=\"required\">*<\/span>\n\t\t<\/p>\n\t<\/td>\n\t<td align=\"left\">\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"Question2\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"Question2\"><option value=\"\">&#8212;Please choose an option&#8212;<\/option><option value=\"3-6 months\">3-6 months<\/option><option value=\"6-9 months\">6-9 months<\/option><option value=\"9-12 months\">9-12 months<\/option><option value=\"12+ months\">12+ months<\/option><option value=\"No plans\">No plans<\/option><\/select><\/span>\n\t\t<\/p>\n\t<\/td>\n<\/tr>\n<hr \/>\n<table>\n\t<tr>\n\t\t<td align=\"left\" colspan=\"2\">\n\t\t\t<p>We use the business contact details collected here for specific activities, where we consider there to be legitimate interest. 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