{"id":12167,"date":"2022-03-15T14:21:10","date_gmt":"2022-03-15T14:21:10","guid":{"rendered":"https:\/\/www.intelligentcio.com\/apac\/?p=12167"},"modified":"2026-07-22T15:13:09","modified_gmt":"2026-07-22T14:13:09","slug":"thailands-kbank-saves-time-and-it-costs-with-veeam","status":"publish","type":"post","link":"https:\/\/www.intelligentcio.com\/apac\/2022\/03\/15\/thailands-kbank-saves-time-and-it-costs-with-veeam\/","title":{"rendered":"Thailand\u2019s KBank saves time and IT costs with Veeam"},"content":{"rendered":"\n

When KBank, one of the most successful banks in Thailand, needed to modernize its legacy backup solution it turned to Veeam.<\/em><\/strong><\/p>\n\n\n\n

Kasikornbank (KBank) strives to be the most innovative, proactive and customer-centric financial institution in Asia. It provides world-class banking services and sustainable value for all stakeholders by harmoniously combining technology and talent.<\/p>\n\n\n\n

To keep pace with technology innovation, KBank created Kasikorn Business Technology Group (KBTG) to navigate the digital world, design state-of-the-art technologies and develop mobile applications to support the bank\u2019s customer-centric model.<\/p>\n\n\n\n

The most widely used application is K PLUS. It lets customers access their accounts, make payments, transfer funds and manage their investments quickly, easily and safely from anywhere. K PLUS processes 100 million digital transactions daily.<\/p>\n\n\n\n

\u201cDigital Transformation is a business priority for KBank,\u201d said Surapan Chaimahapruek, Assistant Managing Director at KBTG.<\/p>\n\n\n\n

\u201cOne critical requirement for Digital Transformation is modern data protection, but the bank\u2019s legacy backup solution wasn\u2019t capable. Backup required us to manually verify the success or failure of every backup and rerun the failed ones.<\/p>\n\n\n\n

\u201cRecovery was another issue. It was difficult and slow. In certain cases, we could spend more than four hours recovering a single database, which didn\u2019t meet business requirements or support regulatory requirements.\u201d<\/p>\n\n\n\n

The legacy solution presented an additional challenge. It was agent-based, so IT administrators spent up to four months installing, maintaining and patching agents in individual systems and applications. Systems and applications run 24\/7, so administrators had to request downtime for each one.<\/p>\n\n\n\n

Chaimahapruek said co-ordinating agent upgrades was difficult and time-consuming.<\/p>\n\n\n\n

Systems and applications are at the core of KBank\u2019s business operations. A customer information system helps employees manage customer relationships, a payment processing system lets customers pay bills and business intelligence tools analyze data used to develop and enhance digital offerings.<\/p>\n\n\n\n

\u201cDigital Transformation requires modern data protection, so we replaced the legacy solution with Veeam Availability Suite,\u201d Chaimahapruek said. \u201cVeeam not only modernizes data protection, but it also ensures consistency of data protection and improves operational efficiency because it\u2019s reliable and easy to use.\u201d<\/p>\n\n\n\n

The Veeam solution<\/strong><\/p>\n\n\n\n

Veeam supports compliance with data privacy regulations from the Bank of Thailand, and it helps the bank save 900 administrative hours each month and US$70,000 in IT costs each year.<\/p>\n\n\n\n

\u201cVeeam is a cost-effective and robust solution and requires far less operational effort than legacy backup,\u201d Chaimahapruek said. \u201cVeeam\u2019s product maturity and commitment to the industry are admirable.\u201d<\/p>\n\n\n\n

Veeam backs up 2 PB across 1,800 virtual machines (VMs) and 120 physical machines to Hewlett Packard Enterprise (HPE) StoreOnce in a secure on-site cloud. StoreOnce replicates data to a separate site for regulatory compliance and Disaster Recovery (DR). Because Veeam integrates with HPE StoreOnce Catalyst, backup is fast and reliable, and recovery takes minutes – not hours like the legacy solution.<\/p>\n\n\n\n

Chaimahapruek said Instant VM Recovery and Veeam Explorers for Oracle and Microsoft SQL Server are among administrators\u2019 favorite features because they reduce recovery time by 300%.<\/p>\n\n\n\n

Another favorite is Veeam DataLabs because administrators can create isolated environments to verify the recoverability of backups (SureBackup) and replicas (SureReplica) for regulatory compliance. Before deploying Veeam, verifying recoverability for compliance took months, but now it takes one week.<\/p>\n\n\n\n

\u201cVeeam has dramatically improved operational efficiency,\u201d Chaimahapruek continued. \u201cIt also helps us resolves IT issues proactively. Veeam provides visibility through monitoring, reporting and capacity planning, enabling us to protect the business by resolving an issue before it develops into a problem.\u201d<\/p>\n\n\n\n

Protecting the business is critically important, so administrators also use Veeam Staged Restore to scan backups for malware before restoring them.<\/p>\n\n\n\n

Chaimahapruek said they\u2019re considering Veeam\u2019s hardened Linux repository for immutable backups to increase ransomware protection, and they\u2019ll test Veeam Continuous Data Protection (CDP) to improve resiliency among critical workloads. They\u2019re also interested in container capabilities that Kasten, the technology company acquired by Veeam Software, offers for Kubernetes backup and DR<\/p>\n\n\n\n

\u201cThere are so many ways Veeam improves efficiency to save time, but it also saves money,\u201d Chaimahapruek said. \u201cIntegration with HPE StoreOnce increases our deduplication ratio to 4:1, which saves on backup storage and Veeam saves on annual licensing costs too.\u201d<\/p>\n\n\n\n

Results<\/strong><\/p>\n\n\n\n