{"id":37147,"date":"2024-07-03T09:58:14","date_gmt":"2024-07-03T08:58:14","guid":{"rendered":"https:\/\/www.intelligentcio.com\/apac\/?p=37147"},"modified":"2024-07-17T14:28:55","modified_gmt":"2024-07-17T13:28:55","slug":"starhub-and-servicenow-forge-singapore-first-alliance","status":"publish","type":"post","link":"https:\/\/www.intelligentcio.com\/apac\/2024\/07\/03\/starhub-and-servicenow-forge-singapore-first-alliance\/","title":{"rendered":"StarHub and ServiceNow forge Singapore first alliance"},"content":{"rendered":"\n<p>StarHub has announced a groundbreaking new platform and partnership with ServiceNow \u2013 a\u00a0collaboration leverages both companies&#8217; platforms, integrating StarHub&#8217;s Enterprise Solutions with ServiceNow&#8217;s Now Platform, and encompassing Service Bridge and AIOps on <em>Cloud Infinity<\/em>.\u00a0\u00a0<\/p>\n\n\n\n<p>This innovative alliance is poised to set a new benchmark for enterprise service management.&nbsp;<\/p>\n\n\n\n<p>Key features of the partnership include:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Enhanced service management\u00a0\u00a0<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Service Bridge for seamless service requests\u00a0\u00a0<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Automation powers efficiency\u00a0<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Cost-effective cloud solutions\u00a0<\/li>\n<\/ul>\n\n\n\n<p>By integrating Telecommunications Service Management (TSM) capabilities, the\u00a0partnership between StarHub and ServiceNow surpasses traditional siloed solutions,\u00a0enabling both enterprise and government customers to automate routine tasks on StarHub\u2019s multi-cloud architecture, <em>Cloud Infinity<\/em>.\u00a0\u00a0<\/p>\n\n\n\n<p>The unified approach is said to not only streamline operations but ensure compliance and enhance overall efficiency and service delivery for customers leveraging the <em>Cloud Infinity <\/em>platform.&nbsp;<\/p>\n\n\n\n<p>Nikhil Eapen, Chief Executive Officer, StarHub, said: &#8220;Embracing our DARE+ transformation, this joint platform and partnership signify a\u00a0monumental stride in service management excellence. Empowered by our cutting-edge\u00a0Automation and AI-driven solutions, our fortified Digital Infrastructure Services are poised to revolutionise industries, empowering businesses of all sizes to optimise operations and cost.\u00a0<\/p>\n\n\n\n<p>Detlef Krause, President for Asia Pacific, ServiceNow, said:<strong> <\/strong>\u201cWe are thrilled to announce our partnership with StarHub to accelerate digital\u00a0transformation for organizations across Asia Pacific.\u00a0\u00a0<\/p>\n\n\n\n<p>\u201cWith the Now Platform, our aim is to\u00a0 provide customers with superior services to simplify their operations and modernisation process, which translates to better efficiency and higher levels of client satisfaction.\u201d\u00a0<\/p>\n","protected":false},"excerpt":{"rendered":"<p>StarHub has announced a groundbreaking new platform and partnership with ServiceNow \u2013 a\u00a0collaboration leverages both companies&#8217; platforms, integrating StarHub&#8217;s Enterprise Solutions with ServiceNow&#8217;s Now Platform, and encompassing Service Bridge and AIOps on Cloud Infinity.\u00a0\u00a0 This innovative alliance is poised to set a new benchmark for enterprise service management.&nbsp; Key features of the partnership include:&nbsp; By [&hellip;]<\/p>\n","protected":false},"author":58,"featured_media":37148,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[12,51,59,42,44,54],"tags":[1558,6649,95,6648,96,69,941],"class_list":["post-37147","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-intelligent-technologies-cloud","category-intelligent-technology-newsletter","category-south-east-asia","category-industry-verticals-telecom","category-top-stories","category-used","tag-aiops","tag-cloud-infinity","tag-now-platform","tag-service-bridge","tag-servicenow","tag-singapore","tag-starhub"],"acf":[],"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"_links":{"self":[{"href":"https:\/\/www.intelligentcio.com\/apac\/wp-json\/wp\/v2\/posts\/37147","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.intelligentcio.com\/apac\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.intelligentcio.com\/apac\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.intelligentcio.com\/apac\/wp-json\/wp\/v2\/users\/58"}],"replies":[{"embeddable":true,"href":"https:\/\/www.intelligentcio.com\/apac\/wp-json\/wp\/v2\/comments?post=37147"}],"version-history":[{"count":3,"href":"https:\/\/www.intelligentcio.com\/apac\/wp-json\/wp\/v2\/posts\/37147\/revisions"}],"predecessor-version":[{"id":37503,"href":"https:\/\/www.intelligentcio.com\/apac\/wp-json\/wp\/v2\/posts\/37147\/revisions\/37503"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.intelligentcio.com\/apac\/wp-json\/wp\/v2\/media\/37148"}],"wp:attachment":[{"href":"https:\/\/www.intelligentcio.com\/apac\/wp-json\/wp\/v2\/media?parent=37147"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.intelligentcio.com\/apac\/wp-json\/wp\/v2\/categories?post=37147"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.intelligentcio.com\/apac\/wp-json\/wp\/v2\/tags?post=37147"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}