{"id":41430,"date":"2024-12-12T10:36:19","date_gmt":"2024-12-12T10:36:19","guid":{"rendered":"https:\/\/www.intelligentcio.com\/apac\/?p=41430"},"modified":"2024-12-12T10:36:20","modified_gmt":"2024-12-12T10:36:20","slug":"tech-mahindra-announces-integration-with-servicenow-to-deliver-genai-powered-enterprise-service-management-solutions","status":"publish","type":"post","link":"https:\/\/www.intelligentcio.com\/apac\/2024\/12\/12\/tech-mahindra-announces-integration-with-servicenow-to-deliver-genai-powered-enterprise-service-management-solutions\/","title":{"rendered":"Tech Mahindra announces integration with ServiceNow to deliver genAI-powered enterprise service management solutions"},"content":{"rendered":"\n<p>Tech Mahindra has announced integration with ServiceNow to drive enterprises into the GenAI era with One E2E Platform &#8211; an end-to-end enterprise service management solution.<\/p>\n\n\n\n<p>The platform by Tech Mahindra will enable businesses to enhance operational efficiency and competitiveness by integrating genAI capabilities into their business-critical processes and modernizing infrastructure to be future-ready.&nbsp;&nbsp;&nbsp;<\/p>\n\n\n\n<p>The collaboration will combine Tech Mahindra\u2019s global domain expertise with capabilities from the ServiceNow platform, focusing on joint go-to-market (GTM) strategies and accelerating digital transformation for global enterprises. The One E2E Platform will integrate advanced analytics, genAI, and automation capabilities to enable businesses to optimize their network operations.<\/p>\n\n\n\n<p>The joint offering will strengthen enterprises\u2019 existing capabilities and build contextualized solutions across communications, manufacturing, BFSI and healthcare industry verticals.&nbsp;&nbsp;<\/p>\n\n\n\n<p>Atul Soneja, Chief Operating Officer, Tech Mahindra,said: \u201cBusinesses are grappling with multiple challenges in their digital transformation journey, such as technological advancements and cost reduction while improving service quality. By integrating genAI with our industry expertise, we aim to tackle these issues and enhance customer experiences through our One E2E Platform. Together with ServiceNow, we are set to redefine how enterprises thrive in the digital age.&#8221;&nbsp;<\/p>\n\n\n\n<p>Erica Volini, SVP Global Partnerships and Channels, ServiceNow<strong>, <\/strong>said: <em>\u201c<\/em>Our collaboration is critical in bringing the power of AI to organizations across India. Combining Tech Mahindra&#8217;s deep experience in telecom and industry expertise in multiple domains, we are well-positioned to provide advanced solutions to our customers jointly.\u201d&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Tech Mahindra has announced integration with ServiceNow to drive enterprises into the GenAI era with One E2E Platform &#8211; an end-to-end enterprise service management solution. The platform by Tech Mahindra will enable businesses to enhance operational efficiency and competitiveness by integrating genAI capabilities into their business-critical processes and modernizing infrastructure to be future-ready.&nbsp;&nbsp;&nbsp; The collaboration [&hellip;]<\/p>\n","protected":false},"author":58,"featured_media":41431,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[7027,1463,62,44],"tags":[5469,1866,96,459],"class_list":["post-41430","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-intelligent-technologies-ai","category-apac","category-south-asia","category-top-stories","tag-genai","tag-integration","tag-servicenow","tag-tech-mahindra"],"acf":[],"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"_links":{"self":[{"href":"https:\/\/www.intelligentcio.com\/apac\/wp-json\/wp\/v2\/posts\/41430","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.intelligentcio.com\/apac\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.intelligentcio.com\/apac\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.intelligentcio.com\/apac\/wp-json\/wp\/v2\/users\/58"}],"replies":[{"embeddable":true,"href":"https:\/\/www.intelligentcio.com\/apac\/wp-json\/wp\/v2\/comments?post=41430"}],"version-history":[{"count":1,"href":"https:\/\/www.intelligentcio.com\/apac\/wp-json\/wp\/v2\/posts\/41430\/revisions"}],"predecessor-version":[{"id":41432,"href":"https:\/\/www.intelligentcio.com\/apac\/wp-json\/wp\/v2\/posts\/41430\/revisions\/41432"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.intelligentcio.com\/apac\/wp-json\/wp\/v2\/media\/41431"}],"wp:attachment":[{"href":"https:\/\/www.intelligentcio.com\/apac\/wp-json\/wp\/v2\/media?parent=41430"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.intelligentcio.com\/apac\/wp-json\/wp\/v2\/categories?post=41430"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.intelligentcio.com\/apac\/wp-json\/wp\/v2\/tags?post=41430"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}