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IBM signs US$540m services agreement with Nordic’s Nordea Bank

IBM signs US$540m services agreement with Nordic’s Nordea Bank

Banking & FinanceNordicTop Stories

IBM Services has announced that it has signed a managed services agreement with Nordea, under which Nordea Bank will outsource its IBM Z operations to IBM.

The US$540m multi-year agreement continues to build on the success of the Nordea-IBM relationship that began in 2003.

By outsourcing its majority of IBM Z infrastructure services in five countries, Nordea will have continued access to the latest technology advancements, including cognitive services, while at the same time maintaining a sustainable IBM Z organisation.

“As we continue to grow our long-standing relationship with Nordea, we are looking forward to working with it to drive its digital progress with IBM Services,” said Martin Jetter, Senior Vice President, IBM Global Technology Services. “Our latest agreement will help Nordea accelerate its leadership as one of the largest financial services organisations in the Nordics and provide a solid path to bringing new efficiencies in its Digital Transformation.”

As part of the agreement, a group of Nordea employees will transfer to IBM. The employees who are transferring to IBM will have an opportunity to be part of a leading technology company.

The Managed Service contract signed between Nordea and IBM relies on an active relationship between the two companies. It differs from previous mainframe contract, having had the unique opportunity to write up a Service Level Agreement based on first-hand experience of running the Nordea mainframe.

The contract negotiations with IBM have resulted in an agreement with the best possible outcome in relation to helping to ensure a sustainable and protected IBM Z set-up, based on Nordea’s current and future needs.

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