Gemelli hospital on track to become more digitised for better patient management

Policlinico Universitario Agostino Gemelli IRCCS and InterSystems, a global leader in information technology platforms for health, business and government applications, announced that Gemelli hospital in Rome has adopted InterSystems TrakCare as its new Electronic Medical Record System.

TrakCare went live successfully in all inpatient departments of Policlinico Gemelli and Presidio Columbus, including NHS/RHS and private hospitalisations in October 2019. This is of a particular significance to Policlinico Universitario A. Gemelli IRCCS, given the complexity of the hospital activity which is divided in 20 areas which are grouped in seven departments with the aim of providing care, training, teaching and research among 241 units including 85 Complex Operating Units, 124 Simple Operating Units and 35 Simple Area Operating Entities.

TrakCare implementation enabled Gemelli to proceed with many significant steps in its digitisation process as well as its business management. It provided several features such as an electronic medical record at the hospital’s bedside, unified clinical and administrative capabilities and medication management.

The ‘Go-Live’ also included the crucial integration of around 30 departmental and external systems, optimising the flow of diagnostic and consultancy services in compliance with the Joint Commission International (JCI) accreditation standards. Through this complex system, all clinical documentation, including emergency documentation, automatically flows into the patient’s health record in compliance with the dictates of the Personal Data Protection Authority for the benefit of all doctors and health professionals.

The real-time detailed collection of all data will also automatically enrich the corporate data warehouse, providing researchers and administrators at Gemelli hospital with a significant amount of additional data.

The TrakCare implementation involved around 90 departments, 3,500 users, just under 1,000 workstations, 30 critical services and the coordination of a team that, in peak times, reached nearly 200 people.

Such an effort within the shortest time possible was achieved thanks to InterSystems professionalism and ability to team up with the Gemelli hospital IT team who was managing the project under the leadership of Mr Paolo Sergi, CIO of the Policlinico.

“TrakCare enables care providers to have a holistic view of patients’ data from a clinical, administrative and financial point of view in order to achieve clinical and financial goals. Through events and process monitoring, and by giving the right support to healthcare professionals’ clinical decisions, TrakCare is proving to be a fundamental tool that enables innovation and continuous improvement of care processes for the patients’ benefit,” said Cesare Guidorzi, Country Manager of InterSystems in Italy.

“TrakCare provides Gemelli with a state-of-the-art solution for managing the complex clinical and administrative processes that are typical of a complex organisation such as the Policlinico. The high level of integration during the different stages of care and the timely use of information for the decision-making process put in perspective the concrete possibility of controlling processes and conveying modifications in an efficient and effective way. Furthermore, analytical and documented information can be immediately extracted and elaborated to support different research activities which represent the true flagship of our facility, which was recognised by the Italian Ministry of Health as IRCCS (Institute for Scientific Treatment and Research) for the Personalized Medicine and Innovative Biotechnology in March 2018,” said Marco Elefanti, General Director of the University Hospital A. Gemelli IRCCS.

“Putting the patient at the centre of care, specifically implemented by the health record and by all the clinical data integrations as well as by the assisted medication administration, enables doctors and healthcare professionals to have an accurate and complete evaluation of the data to support clinical safety and quality of care,” said Andrea Cambieri, Chief Medical Officer at Policlino Universitario Gemelli IRCCS.

The next steps will involve the deployment of the electronic medical record to the outpatient and ambulatory departments and activating functions to support research protocols and other significant optimisation functions for resource allocation and planning.