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Node4 hybrid cloud helps Novacroft continue uninterrupted through COVID-19

Node4 hybrid cloud helps Novacroft continue uninterrupted through COVID-19

CloudTop Stories

Node4, the cloud, data centre and communications solutions provider, has announced that is has provided Novacroft with a hybrid cloud environment to help it meet the challenges posed by operating through the COVID-19 pandemic.

Novacroft creates and develops smart technology solutions and customer care services to simplify complex processes, reduce waste, protect income and create new revenue streams for clients across transport, charity, energy and central and local government sectors. At present, more than 32 million people use Novacroft’s products and services.

Novacroft has a team of over 450, all of which had to quickly move to a remote working model due to the lockdown restrictions around COVID-19. Going from a 100% on-site working environment to fully remote meant there could be challenges, and contractual requirements still needed to be upheld.

Additionally, Novacroft was still in the process of winning and onboarding new customer contracts, meaning the company was recruiting across the UK. With the growth in its customer base, the company had the mammoth task of onboarding 200 new staff remotely, and the added challenge of having part of the team using Novacroft hardware, and some using their own equipment.

With high-profile public and charity customers such as Transport for London and The Royal British Legion, Novacroft needed a robust solution. It had to allow the company to work off-premises with no interruptions, while still maintaining the same standards of data protection, availability and flexibility its customers are accustomed to.

Novacroft was able to fulfil its brief of delivering a scalable, Bring Your Own Device solution for seasonal staff. Node4 delivered a hybrid cloud environment, integrating a virtual desktop into the high speed and reliable MPLS to ensure consistent delivery of third-party applications from Node4’s secure data centres.

Included as part of the solution, Novacroft benefits from Node4’s disaster recovery and security, its reliability, speed and delivery of services, as well as day-to-day support from the Node4 team.

By working with Node4, Novacroft successfully moved from an on-premises solution to a completely remote working model, all while ensuring 100% uptime and availability for its customers.

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