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IBM and Crédit Mutuel accelerate partnership with technological excellence

IBM and Crédit Mutuel accelerate partnership with technological excellence

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IBM and Crédit Mutuel are announcing a new step in their strategic partnership initiated more than 50 years ago, with the signing of the AmbitionS contract between Euro-Information, the technological subsidiary of Crédit Mutuel and IBM.

The objective is to pursue and strengthen their close collaboration over the next four years to continue to anticipate developments in the financial services sector by:

•             Accelerating and industrializing the use of data, Artificial Intelligence (AI) and automated document analysis to develop new services, improve business processes and protect customers and the bank (combat fraud, ensure compliance, etc.)

•             Transforming the information system into a unified private cloud platform leveraging Red Hat OpenShift, working in synergy with IBM Z. This private cloud, hosted in Crédit Mutuel data centres located in France and fully operated by Euro-Information teams, will be based on an architecture meeting availability, performance and security requirements in accordance with the commitment of digital privacy and contributing to the improvement of time-to-market and operational efficiency. This comprehensive approach aims to give Crédit Mutuel sustainable autonomy and contributes to the commitments made in terms of reducing its environmental footprint and an IT resolutely focused on the new digital uses of client-members.

•             Creating an IBM technology and skills centre in Strasbourg, dedicated to Crédit Mutuel, around Artificial Intelligence, data, cloud and infrastructure modernisation.

“In face of the explosion in digital use cases, the AmbitionS plan will help accelerate the deployment of new offers and services for the 27 million customers of Crédit Mutuel and its subsidiaries,” said Frantz Rublé, President of Euro-Information.

Accelerate the bank and insurance’s transformation with the creation of a centre of excellence dedicated to technological innovation, based in Strasbourg

The strengthening of this strategic partnership with IBM is reflected in the creation of a skills and technology centre in Strasbourg, hosted in a structure dedicated to Crédit Mutuel. This hub will make it possible to accelerate the supply of services and technologies such as AI or the private cloud, in synergy with the IBM Z platform, for customers and members, partners and employees of all Crédit Mutuel federations and their subsidiaries, as well as members of the Euro-Information IT System.

A co-creation approach is planned to accelerate exchanges and knowledge sharing between Euro-Information and IBM Research (including Paris-Saclay). This is expected to strengthen the IBM teams in Strasbourg as well as access to IBM Research, consulting, support and technology centres worldwide. Finally, an ‘Academy’ approach to develop and perpetuate skills on IBM Z technologies and to attract young talent, especially in Strasbourg, by relying on higher education institutions.

“The creation of the AmbitionS technology and skills centre will strengthen our strategic partnership with Crédit Mutuel and its technological subsidiary Euro-Information, combining geographic proximity, skills excellence and the use of technology as accelerators of transformation,” said Jean-Philippe Desbiolles, IBM Managing Director. “After AI, Crédit Mutuel is once again paving the way for a new vision of the bank.”

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