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Virgin Trains streamlines processes with ServiceNow to transform customer experience

John Sullivan, CIO at Virgin Trains, explains how the company is on a journey to modernisation and aims to radically improve customer services by streamlining internal processes and service delivery.   Virgin Trains is determined to transform the rail experience into a reliable source of enjoyment and pleasure. The company wants to deliver a consistently positive […]

Driving transformation through digital initiatives

Stéphane Perrier, Head of Transformation Office, Secure Land Communications, tells Intelligent CIO about the company’s main IT achievements, utilising IT to enhance the customer experience and leveraging technology for business growth. As part of Airbus, a global leader in aeronautics, space and related services, Secure Land Communications has established itself as an international player with […]

Camelot CISO on maintaining the integrity of The National Lottery

Camelot is the licensed operator of the UK’s National Lottery. David Boda – Group Head of Information Security – Camelot, tells us how he approaches cybersecurity challenges to ensure the organisation stays cybersecure and maintains its integrity. Camelot has been the licensed operator of The National Lottery since its launch in 1994. The company is […]

Leaseweb UK expert on taking computing all the way to the ‘edge’

Eltjo Hofstee, MD, Leaseweb UK, looks at edge computing in the context of growing IoT and why it should be incorporated into a data centre strategy. In reference to the Internet of Things (IoT) as a concept back in the 1990s, little did Mark Weisler, then Chief Technologist at Xerox PARC, think that his words […]

CyberArk unveils SaaS portfolio for privileged access security

CyberArk has announced ground-breaking new services and enhancements to the industry’s most complete portfolio of Software-as-a-Service (SaaS) offerings for privileged access security. As the industry leader, only CyberArk has the technology expertise and experience to deliver innovative solutions that make it simple and easy for cloud-first organisations and those embracing Digital Transformation to consume, use […]

Riverbed announces new division to capitalise on growth in DEM

Riverbed, the digital performance company, has announced the formation of a new Aternity division to capitalise on the growth opportunities in Digital Experience Management (DEM), which includes Riverbed’s End User Experience Monitoring (EUEM) and Application Performance Management (APM) solutions. Aternity, known for its breakthrough innovation and leadership in DEM, delivers a set of capabilities that […]

Cyber strategy update shows how UK intelligence is thwarting attacks

A scam to defraud thousands of UK citizens using a fake email address spoofing a UK airport was one of a wide range of cyberattacks successfully prevented by the National Cyber Security Centre (NCSC), a report has revealed. Details of the criminal campaign are just one case study of many in Active Cyber Defence – The […]

DomainTools expert on smart technology in the cybersecurity industry

Corin Imai, Senior Security Advisor at DomainTools, outlines the current perception of automation and AI among cybersecurity professionals across the globe, according to the findings of a recent study, and contextualises the predictions that emerged. The speed at which technology has been evolving over past decades is enough to justify the fear, deeply embedded in […]

Research identifies key enterprise security challenges in public clouds

Check Point and Cybersecurity Insiders have released the results of a global Cloud Security Report highlighting the challenges faced by enterprise security operations teams in protecting their public cloud data, systems and services. While public cloud providers expand their security services to protect their platforms, it is ultimately the customers’ responsibility to secure their data […]

How CIOs can optimise productivity when working remotely

Not everyone wants to be stuck in the office all of the time. Fed-up with the multitude of distractions, CIOs and their teams are increasingly likely to spend the odd day working from home. Naji Kazak, General Manager – Middle East, Africa, Turkey and Russia, at Alaris (a Kodak Alaris Business) offers his opinion about […]

Hewlett Packard explains how to make storage and all of IT smarter

To gain insights from your data you need to empower it, care for it, protect it and make it accessible. Intelligent storage – the first step to self-managing IT – helps unlock data’s potential. This infographic from Hewlett Packard Enterprise (HPE) explains how. It helps readers understand how intelligent storage from HPE – the first […]

BT named one of the first global MSPs for new Microsoft Azure services

BT’s multinational customers to benefit from new managed network services designed to manage multiple IT services in Azure. BT has announced a range of new managed network services for multinational customers deploying applications and IT services in Microsoft Azure. It comes on the back of the Microsoft Inspire partner event in Las Vegas, where BT […]

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