{"id":117534,"date":"2024-11-07T12:49:57","date_gmt":"2024-11-07T12:49:57","guid":{"rendered":"https:\/\/www.intelligentcio.com\/eu\/?p=117534"},"modified":"2024-11-07T12:49:58","modified_gmt":"2024-11-07T12:49:58","slug":"erp-downtime-could-cost-uk-e-commerce-firms-more-than-26000-a-day","status":"publish","type":"post","link":"https:\/\/www.intelligentcio.com\/eu\/2024\/11\/07\/erp-downtime-could-cost-uk-e-commerce-firms-more-than-26000-a-day\/","title":{"rendered":"ERP downtime could cost UK e-commerce firms more than \u00a326,000 a day"},"content":{"rendered":"\n<p><em>Forterro study highlights a strong focus on cloud ERP, although two-thirds say that cloud is an untapped opportunity in their company<\/em><\/p>\n\n\n\n<p>New research has shown the potential cost of ERP downtime, with the average UK midmarket e-commerce firm expecting to lose \u00a326,578.95 in a single day of ERP outage.&nbsp;<\/p>\n\n\n\n<p>The study from European ERP provider,&nbsp;Forterro,&nbsp;also revealed that half of respondents foresee staff downtime if their ERP system goes down for the day, while 47% anticipate reputational damage, highlighting the critical role of ERP availability.<\/p>\n\n\n\n<p>The penetration of cloud ERP in the sector was high with 87% using cloud-based or hybrid systems. The main benefits cited were ease of backup and accessibility (43%), high availability (41%) and greater processing speed and performance (40%).<\/p>\n\n\n\n<p>Despite the ubiquity of cloud ERP, almost two-thirds (64%) of respondents say that cloud is an untapped opportunity for their company. Over two-fifths (41%) believe their organisation\u2019s lack of effective cloud usage means they aren\u2019t seeing the benefits of technologies such as AI and IoT.<\/p>\n\n\n\n<p>\u201cE-commerce is one of the most competitive sectors, and those operating within it have to differentiate themselves with service excellence,\u201d said David Coste, President, North &amp; Western Europe, Forterro. &#8220;ERP is instrumental in helping deliver that excellence, and its importance to e-commerce is illustrated by the potential fallout should it not be available. The lost revenue is one thing, but the long-term reputational damage could be disastrous, so constant availability is imperative.\u201d&nbsp;<\/p>\n\n\n\n<p>ERP has become a much-valued technology for e-commerce firms. The key benefits of ERP mentioned were real-time data (59%), increased efficiencies (57%) and fast reporting and analysis (56%). When it came to future technology priorities, 43% of respondents identified security and safety as their top priority, reflecting industry concerns about the volume and severity of cyberattacks. More than one-third (36%) said cost reduction was a major future priority, and 32% said improving the supply chain.&nbsp;<\/p>\n\n\n\n<p>The main challenges in UK midmarket e-commerce overall were the on-going global economic and political uncertainty (40%), maintaining a strong sales pipeline (39%) and talent retention and acquisition (36%).&nbsp;<\/p>\n\n\n\n<p>\u201cUK e-commerce firms are facing a variety of challenges that make their existence that bit harder, so business leaders must do all they can to protect themselves now and in the future,\u201d added Coste. &#8220;Technology is a key element in that process, and cloud ERP can be fundamental for any e-commerce firm, helping to increase operational efficiencies and unlocking potential within other technologies.\u201d<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Forterro study highlights a strong focus on cloud ERP, although two-thirds say that cloud is an untapped opportunity in their company New research has shown the potential cost of ERP downtime, with the average UK midmarket e-commerce firm expecting to lose \u00a326,578.95 in a single day of ERP outage.&nbsp; The study from European ERP provider,&nbsp;Forterro,&nbsp;also [&hellip;]<\/p>\n","protected":false},"author":50,"featured_media":117535,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[4,6617,93,23],"tags":[25,13288,3002,669,20219,5006],"class_list":["post-117534","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-cloud","category-research","category-top-stories","category-united-kingdom","tag-cloud","tag-downtime","tag-e-commerce","tag-erp","tag-forterro","tag-uk"],"acf":[],"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"_links":{"self":[{"href":"https:\/\/www.intelligentcio.com\/eu\/wp-json\/wp\/v2\/posts\/117534","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.intelligentcio.com\/eu\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.intelligentcio.com\/eu\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.intelligentcio.com\/eu\/wp-json\/wp\/v2\/users\/50"}],"replies":[{"embeddable":true,"href":"https:\/\/www.intelligentcio.com\/eu\/wp-json\/wp\/v2\/comments?post=117534"}],"version-history":[{"count":1,"href":"https:\/\/www.intelligentcio.com\/eu\/wp-json\/wp\/v2\/posts\/117534\/revisions"}],"predecessor-version":[{"id":117536,"href":"https:\/\/www.intelligentcio.com\/eu\/wp-json\/wp\/v2\/posts\/117534\/revisions\/117536"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.intelligentcio.com\/eu\/wp-json\/wp\/v2\/media\/117535"}],"wp:attachment":[{"href":"https:\/\/www.intelligentcio.com\/eu\/wp-json\/wp\/v2\/media?parent=117534"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.intelligentcio.com\/eu\/wp-json\/wp\/v2\/categories?post=117534"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.intelligentcio.com\/eu\/wp-json\/wp\/v2\/tags?post=117534"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}