{"id":23586,"date":"2018-08-03T10:36:27","date_gmt":"2018-08-03T09:36:27","guid":{"rendered":"http:\/\/www.intelligentcio.com\/eu\/?p=23586"},"modified":"2018-08-07T12:07:59","modified_gmt":"2018-08-07T11:07:59","slug":"servicebench-selected-by-italy-based-home-emergency-repair-company","status":"publish","type":"post","link":"https:\/\/www.intelligentcio.com\/eu\/2018\/08\/03\/servicebench-selected-by-italy-based-home-emergency-repair-company\/","title":{"rendered":"ServiceBench selected by Italy-based home emergency repair company"},"content":{"rendered":"<p style=\"background: white;margin: 0cm 0cm 7.5pt 0cm\"><span style=\"font-family: 'Arial',sans-serif\">ServiceBench, a leading provider of integrated service management solutions for manufacturers and other service administrators, announced it has signed a contract with HomeServe, a leader in home repair, maintenance and warranty services, to help HomeServe&#8217;s\u00a0<span class=\"xn-location\">Italy<\/span>\u00a0division Assistenza Casa to improve customer service delivery throughout\u00a0<span class=\"xn-location\">Italy<\/span>.<\/span><\/p>\n<p style=\"background: white;text-align: start;margin: 0cm 0cm 7.5pt 0cm\"><span style=\"font-family: 'Arial',sans-serif\">The agreement marks ServiceBench&#8217;s entrance into the\u00a0<span class=\"xn-location\">Italy<\/span>\u00a0service market, and expansion within Europe.\u00a0The company also serves manufacturers and other service administrators across\u00a0<span class=\"xn-location\">North America<\/span>\u00a0and the\u00a0<span class=\"xn-location\">United Kingdom<\/span>.<\/span><\/p>\n<p style=\"background: white;text-align: start;margin: 0cm 0cm 7.5pt 0cm\"><span style=\"font-family: 'Arial',sans-serif\">ServiceBench will help Assistenza Casa service engineers achieve more efficient job management through the deployment of a fully customised version of ServiceBench&#8217;s cloud-based software platform including job management, dispatch, field service mobile, parts supplier integrations, claims and analytics for managing all service activities. \u00a0<\/span><\/p>\n<p style=\"background: white;text-align: start;margin: 0cm 0cm 7.5pt 0cm\"><span style=\"font-family: 'Arial',sans-serif\">&#8220;We&#8217;ve created our cloud-based software platform to provide manufacturers, sellers and servicers of warranty products with a 360-degree view of a service event to help them to deliver service more efficiently and effectively while improving the customer experience,&#8221; said\u00a0<span class=\"xn-person\">Louis Rose<\/span>, vice president and general manager, ServiceBench. &#8220;We&#8217;re pleased to partner with Assistenza Casa to help deliver a premium service experience for their customers and to expand ServiceBench further in the home services warranty industry in\u00a0<span class=\"xn-location\">Italy<\/span>.&#8221; \u00a0<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>ServiceBench, a leading provider of integrated service management solutions for manufacturers and other service administrators, announced it has signed a contract with HomeServe, a leader in home repair, maintenance and warranty services, to help HomeServe&#8217;s\u00a0Italy\u00a0division Assistenza Casa to improve customer service delivery throughout\u00a0Italy. The agreement marks ServiceBench&#8217;s entrance into the\u00a0Italy\u00a0service market, and expansion within Europe.\u00a0The [&hellip;]<\/p>\n","protected":false},"author":28,"featured_media":23587,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[4,12,14,62,24],"tags":[],"class_list":["post-23586","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-cloud","category-italy","category-more-news","category-regional-news-newsletter","category-used"],"acf":[],"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"_links":{"self":[{"href":"https:\/\/www.intelligentcio.com\/eu\/wp-json\/wp\/v2\/posts\/23586","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.intelligentcio.com\/eu\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.intelligentcio.com\/eu\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.intelligentcio.com\/eu\/wp-json\/wp\/v2\/users\/28"}],"replies":[{"embeddable":true,"href":"https:\/\/www.intelligentcio.com\/eu\/wp-json\/wp\/v2\/comments?post=23586"}],"version-history":[{"count":4,"href":"https:\/\/www.intelligentcio.com\/eu\/wp-json\/wp\/v2\/posts\/23586\/revisions"}],"predecessor-version":[{"id":23591,"href":"https:\/\/www.intelligentcio.com\/eu\/wp-json\/wp\/v2\/posts\/23586\/revisions\/23591"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.intelligentcio.com\/eu\/wp-json\/wp\/v2\/media\/23587"}],"wp:attachment":[{"href":"https:\/\/www.intelligentcio.com\/eu\/wp-json\/wp\/v2\/media?parent=23586"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.intelligentcio.com\/eu\/wp-json\/wp\/v2\/categories?post=23586"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.intelligentcio.com\/eu\/wp-json\/wp\/v2\/tags?post=23586"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}